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    Yes the best approach is to just call them and...

    Yes the best approach is to just call them and tell them you have been a loyal customer and want the loyalty 100 credit.
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    You don't need to file false complaints with Wind...

    You don't need to file false complaints with Wind (you could though). I asked for the $39 (US roaming) plan from their loyalty and I got it.
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    Wind's Loyalty Thread

    Post here with questions, plan discussions, and tactics in scoring plans and discounts from Wind's loyalty department.
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