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Type: Posts; User: iridescence

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  1. Plans I get what you're saying, I just doubt that they...

    I get what you're saying, I just doubt that they will give you a screenshot of internal proprietary systems because that's private to the company. If they do I will be very surprised. The most...
  2. Idk, 'AT&T Next' is pretty popular in the US....

    Idk, 'AT&T Next' is pretty popular in the US. Before Rogers implemented the mandatory plan changes this was a pretty good deal at the one year mark in comparison to the normal charges for the higher...
  3. Plans Glad to hear that they are going to put the plan...

    Glad to hear that they are going to put the plan back on. I doubt that they will give you a snapshot of your account but you can always request a copy of the notes.
  4. How do you know that? Or are you just assuming...

    How do you know that? Or are you just assuming due to accents?
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    There are some people over on Macrumors reporting...

    There are some people over on Macrumors reporting earlier dates. We'll see when it gets to the shipping time.
  6. Then why are you in the Apple forum if you don't...

    Then why are you in the Apple forum if you don't have an iOS device and don't have any intention to get one?
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    Guy's responsibility is to the shareholders who...

    Guy's responsibility is to the shareholders who want to see rising profits, not to the consumer. The focus will be on retaining customers and expanding on the business side. That said, he must think...
  8. Stuff like this is why I'm sticking with my $60...

    Stuff like this is why I'm sticking with my $60 6gb plan and I'm so glad I didn't switch away from it, though I was tempted once or twice.

    A new plan with comparable data would cost me $125 so...
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    Just as an fyi, not sure whether it's as likely...

    Just as an fyi, not sure whether it's as likely anymore but you can always try calling in, fessing up and asking the CSR if there's any sort of data bonus or 'cap' they can give you for the month...
  10. Most corporate plans already have a good price...

    Most corporate plans already have a good price built in. Most accounts have a $240 ehup after 12 months which is less than the $300 you'd be paying for Rogers Next.
  11. Poll: I think a person on their Facebook page or on...

    I think a person on their Facebook page or on Twitter would get more attention than HoFo.

    Also, there have been articles about how Guy wants to improve customer service at Rogers. CPJ would be...
  12. The carriers in both Canada and the US keep an...

    The carriers in both Canada and the US keep an eye on each other for ideas. IIRC the carriers there started shifting towards the 'flex tab' idea after it was already in place here.
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    Might have been that they discovered an error in...

    Might have been that they discovered an error in the billing and that they are rectifying it. Look through the bill for any notices about a billing error being corrected - or you could call in and...
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    Eh. They encourage the use of 'cashless...

    Eh. They encourage the use of 'cashless adjustments' precisely because the idea is that it costs the company nothing other than what they would have spent to maintain the network anyway. So acting as...
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    People have a better chance if they call in mid...

    People have a better chance if they call in mid bill cycle and ask for a data bonus than calling in afterwards. Company policy is very strict on goodwill credits because it's seen as wasted money,...
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    FIDO Ask them to listen to the call recording. If you...

    Ask them to listen to the call recording. If you specifically asked if you would need a plan while overseas and the rep said no, then they should be able to do something to help you.

    You will...
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    I'm definitely interested :D

    I'm definitely interested :D
  18. Sticky: No, generally retail stores have no access to...

    No, generally retail stores have no access to corporate hups. Has to be done over the phone... Call in and reference the rep you spoke to and see what they say, since you got bad info.

    Also, is...
  19. If you take out retention discounts, are you...

    If you take out retention discounts, are you paying $60 for your voice plan and your data plan? (ONLY those two, not value packs or anything else.) If you are, then you should qualify. For example if...
  20. Sticky: It depends on the type of account and what...

    It depends on the type of account and what they've negotiated. Federal government is probably every year, provincial or municipal are usually every 2 years, with a prehup available after 12 months.
  21. No, they're not, actually. They have to be tied...

    No, they're not, actually. They have to be tied to certain company codes and you're supposed to supply an employee email address and employee number, too. These aren't retention plans.
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    Rogers definitely does not advocate for this, nor...

    Rogers definitely does not advocate for this, nor do they train their reps to do this. This is just a rep desperate for commission or to make her targets taking advantage of the customer.
    ...
  23. Call back and ask for an explanation of the...

    Call back and ask for an explanation of the charge. There's no 'migration' charge for porting out, it must be some other sort of fee.
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    I agree with jcalder. I rolled my eyes when I...

    I agree with jcalder. I rolled my eyes when I read this... As soon as I saw that fingerprints were involved, I knew there'd be some sort of way to get past it. If people are so concerned they can...
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    I know that, I just think that people were wrong...

    I know that, I just think that people were wrong to think or hope that Verizon, of all companies, would be any better.
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