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However, the end result is this. I got US Mobile to send some phones. I went ahead with a port out request on phone #1. Could not pry the account number out of them, FOUR returns no number I...

Sorry if I did not make it clear. I am a very persistent computer beater. I tried it every way possible and got the same results. After all those calls with the CSRs, I am sure the password got...

Yes, I tried it to a Gmail address and to my regular email with them on the phone going round and round.

I think I tried that number you mention before and it seemed like it went to the same...

Yes, my US mobile hardware has arrived. But the acct # still eludes me and they are not coughing it up on chat or the phone. The whole reason this started is that I can't log in to my account,...

TF is unable to get me my account number. The number that returns with FOUR is unrelated to my SIM number or MEID and as usual, their CSR is totally clueless on what to do. They want me to get the...

I have started the process of switching to US Mobile. The help appears to be Pakistani, but seems to be 1000% better than TF. They are sending me emails updating their progress, and answering...

I have decided to get clear of Tracfone on the double and also need new phones. Their terrible service seems to be getting worse and in business missing calls will cost more than whatever I might...

I like Motorola, my coworker has a Samsung but not sure if he cares or if it is any different.

This whole thing started because our phones are getting older, been dropped and cracked and probably would do better with 5G units into the future.

If we do go with US Mobile, any suggestions for...

I am wondering what company/service plan would be best for my needs then. I work in a lot of rural areas. Verizon has historically been best here although ATT seems to be adding sites. Tmo is...

I have never used the app. I did install it as part of this process, but without a valid password, you can't get in. Anyway, it looks like it is asking me to set up a new security question, but no...

Well, after all this time, they have called back several times. Each time the answer is the same, check your email. Clear your cache. Wait several minutes for the email to come through. Try a...

I can't log into the account. That is what started this whole mess.

I had probably last logged in back before Verizon bought them. So when they changed domains, maybe the password got reset? I...

Yes, it all looks like it is going to work when I put in phone number, email address, or serial number. But the trouble is, it never sends me an email. Neither the web form nor the useless customer...

Good morning,

I have an account with these guys, 2 phones and for years never a problem.

I have some occasional emails from them up to January but after that, something broke in their system,...