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How is the service now compared to the old sim card? Are the issues resolved?

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Unfortunately chatr reps tend to be just as misinformed as Mobilicity ones were. Best buy has chatr sims. Just call before hand to make sure your local store has stock. And keep us posted

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You can get them at any place chatr sim card are sold like Best Buy. You'll get charged $10. But if you call customer service they will credit you the $10

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Have you contacted Chatr through twitter or Facebook about the issue?

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This may sound like a dumb question. But what sim card are you using? If its still the moblicity one. Get the upgraded Chatr Sim card. My brother and mom both had a similar issue. Getting the Chatr...