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Your experience is so much different than my wife's experience with the 4S and 5S, that I'd lean toward the device as the culprit.

My wife's single experience with the Apple store, and my son's...

So, it's a Sprint problem because the iPhone won't connect to the tower, and Apple says the iPhone is fine? That seems weird. If it's a tower problem, more folks would have an issue. But Apple...

The boss had her 4S on SERO for almost 2 years with zero problems. I really don't think it is Sprint.

I wonder if Apple would try a different 4S for you to see if you get better results.

I'm...