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Yeah, it is possible. I mentioned on Reddit in the past that the OnePlus cloud unlock system might still be used on Sprint's setup. I have also read issues on Reddit with some other devices,...

Yes, the phone was active on the account at the time I had it unlocked. I was actually using the device/line when I made the request.

Do you have your original UICC for it? If not, you might...

Sometimes the unlock request doesn’t process through for up to 72 hours.

Does the Unlock app give you a specific error code or does it say that your device isn’t eligible for an unlock (usually...