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Type: Posts; User: CrazyMind2017

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  1. Replies
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    Happy to report all my lines are now 100% off the...

    Happy to report all my lines are now 100% off the Sprint network! :buddies: The call quality for voice calls without VoLTE on Sprint was horrendous. People couldn't hear me, I couldn't hear them,...
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    Update on my situation: Sprint is claiming they...

    Update on my situation: Sprint is claiming they can't access the audio recording of the July 13 phone call due to the failure of some third party provider. They have offered a courtesy credit for...
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    My situation is being investigated. The July 13...

    My situation is being investigated. The July 13 call recording will have to be pulled and analyzed. It's a good thing I asked as many questions as I did on the most recent inquiry call I received...
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    It took less than 30 minutes for an e-mail...

    It took less than 30 minutes for an e-mail response. Hopefully this will all get straightened out by early next week. Thanks again.
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    I will contact her. Thank you.

    I will contact her. Thank you.
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    Monthly statement was generated with a balance in...

    Monthly statement was generated with a balance in the amount of $143.39 minus the outstanding credit of $34.95 = $108.44 to be charged on Autopay on September 2. These are all service charges for...
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    Well the PDF billing statement is going to be...

    Well the PDF billing statement is going to be generated soon, possibly as early as tonight, but based on past history, not later than the 14th. So once that shows up, I'll have a reason to call them...
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    I just called retentions and the rep was...

    I just called retentions and the rep was friendly. He researched it and confirmed all the information I was told on July 13. The full record of the free plan extension I'm supposed to be getting is...
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    I'm getting a little nervous about Sprint's...

    I'm getting a little nervous about Sprint's promise of an additional free year with 50GB hotspot on all three of my lines. They said I'd see the renewal of the free plan at the close of the next...
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    The language I'd use is better suited for a cheap...

    The language I'd use is better suited for a cheap dive bar late at night than HF. :allred:
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    There are still approximately 13 states...

    There are still approximately 13 states challenging the merger. I would comment more, but this isn't a political forum.
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    Good luck with your efforts. I hope they...

    Good luck with your efforts.

    I hope they weren't lying to me. I wouldn't put it past them. Worst case, I get billed at regular price for 3 lines for 13 days, because I should find out either...
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    Reactivated old one. I didn't have it with me in...

    Reactivated old one. I didn't have it with me in the car, but I remembered the last five digits, and the first rep confirmed that the number matched their records, and I should proceed using the...
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    I think I just got a steal of a deal, but not in...

    I think I just got a steal of a deal, but not in writing (yet). I'm posting as much for documentation purposes as to share with everything keeping up with the thread.

    Here's the background: I've...
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    Good information as always, thanks. Knowing that...

    Good information as always, thanks. Knowing that the number theoretically should be off for 45 days, I think it's probably better to try the bluff cancelation first and port out only as a last...
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    Yep, I didn't miss that link earlier in this...

    Yep, I didn't miss that link earlier in this thread. I considered it, but I'm thinking it's worth $10 to port out to Page Plus and back in only because of the chance that Kickstart can disappear at...
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    If my mother wants her Kickstart single line to...

    If my mother wants her Kickstart single line to be in her name, does she have to be completely off Sprint for 45 days?

    Or can she just port out and back in and open a brand new Kickstart account...
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    Comintel, I want to thank you for all the...

    Comintel, I want to thank you for all the valuable information you post.

    I think the most likely direction for us is going to be to put my mother's line on Kickstart and I'll get the 25GB AT&T...
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    As for the phones, they're all used from Swappa,...

    As for the phones, they're all used from Swappa, all with Apple order numbers (the "model" number that typically ends in 2LL/A) that identify them as the SIM-free unlocked version of the phones that...
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    Kickstart would be fine for my mother, but I need...

    Kickstart would be fine for my mother, but I need the native hotspot, because I prefer iOS and I don't want to jailbreak. That means tethering has to be included legitimately in whatever plan I'm...
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    Twigby says: This phone is either still under...

    Twigby says:
    This phone is either still under contract or is tied to an account with a past due balance with another wireless provider. Please contact that provider for details.

    Ting says:...
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    My unlocked fully paid iPhone 7 plus that's still...

    My unlocked fully paid iPhone 7 plus that's still active on the Sprint free plan comes up in Twigby's IMEI checker as under contract with payment owed to Sprint. I tried to explain to Twigby online...
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    Sorry I meant recovery. I was rushing out the...

    Sorry I meant recovery. I was rushing out the door when I submitted that last post.
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    Thanks for that. I may do a retention offer if...

    Thanks for that. I may do a retention offer if it makes sense for my mother's line and my second line, but Kickstart won't work for my primary line because I need the hotspot. Actually I prefer to...
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    If I move my phone and my mother's phone to...

    If I move my phone and my mother's phone to Twigby and continue using the same Sprint sim cards (currently on one-year free plan) will wifi calling and visual voicemail continue to work on Twigby? ...
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