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  1. Thread: Tello Support

    by curvefan
    Replies
    5
    Views
    552

    Tello Support

    Just wanted to let everyone know the great support I've gotten from the folks at Tello.

    Two or three times now when I've contacted them they have been quick to respond and always with the answers...
  2. Replies
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    414

    The Video Calling feature has me really confused....

    The Video Calling feature has me really confused. My wife recently bought a Moto G6 play from a third party that was supposed to be unlocked, but it had a Cricket branding on the box and she...
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    3
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    414

    Trying to understand *#*#4636#*#* info

    I'm using a Cricket bought Moto G 7 Supra, AKA Moto G 7 Power and I'm trying to figure out the information given from inputting *#*#4636#*#*.

    Looking just at the "phone info" results, there is a...
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    942

    I just recently purchased the Moto G7 Supra from...

    I just recently purchased the Moto G7 Supra from Cricket and I really like it.

    It has 32GB of storage and 3GB of RAM. I added a 128GB SD card to add to the internal storage.

    Battery life is...
  5. I'm still having no luck getting the "mycricket"...

    I'm still having no luck getting the "mycricket" app to work.

    I've tried removing the latest update to 2.7.2 and that didn't help and so I updated to this latest version and that also didn't work....
  6. The reason I was asking was because Cricket...

    The reason I was asking was because Cricket advertised HD Voice for this phone and I saw nowhere that it was mentioned or no way to enable/activate it.

    Are you saying that if I'm getting LTE that...
  7. Maybe I'm doing something wrong, but after...

    Maybe I'm doing something wrong, but after dialing that number it does nothing, I see no secret menus. I tried several of my phones and there was no menus.
  8. Thank you. I looked in the network settings...

    Thank you.

    I looked in the network settings area on the phone and there was no mention of "enhanced lte services" or HD Voice, or volte.

    I also thought that video calling was supported but I...
  9. Well I bought the phone and it arrived today and...

    Well I bought the phone and it arrived today and was somewhat of a chore to set up properly. I think I'm gonna have to come here for support for Cricket issues as I could not communicate by phone...
  10. Thank you, I think I'm gonna buy it.

    Thank you, I think I'm gonna buy it.
  11. Moto G 7 SUPRA/Power SUPRA is Cricket's name for the phone

    Cricket is advertising this phone for sale and I was wondering if anyone knew for sure if this phone has wifi calling and Volte?

    I see the specs say HD voice? Does that mean Volte?

    I read...
  12. Replies
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    846

    Wouldn't you think the seller would want to...

    Wouldn't you think the seller would want to mention that the phones they were selling were unlocked from "Cricket"? Wouldn't that be a good selling point? Hey, these unlocked phones are from...
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    11
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    846

    I was under the impression that when my wife...

    I was under the impression that when my wife bought her phone that was "unlocked" that meant it wasn't carrier specific.

    How can an unlocked phone that is not carrier specific have Cricket...
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    846

    I understand all that, but we're not talking...

    I understand all that, but we're not talking apples and oranges here, we're talking apples and apples.

    Same exact phone, approximately purchased around the same time, same exact carrier(H2O), same...
  15. Replies
    11
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    846

    WiFi calling question

    Hey guys,

    My wife purchased a Moto G6 Play online at Walmart through a third party (can't remember who), and after about a week later I also bought the same phone only at Best Buy probably...
  16. Replies
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    1,429

    When I ported over to AT&T from H2O to get this...

    When I ported over to AT&T from H2O to get this double data deal, after signing up for autopay I got the autopay discount on the first month.

    Total bill the first month was 44.05 including taxes...
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    295

    Yeah, just called them and they reset it for me...

    Yeah, just called them and they reset it for me and I was able to get my VM set up.

    Thanks.....
  18. Replies
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    295

    AT&T voicemail set up

    Hi,

    I'm trying to set up voicemail on my new AT&T account and I'm having some difficulty. It's the prepaid double data deal currently in effect and I'm using it on an Android Huawei Mate 10 Pro...
  19. The rep at the AT&T store I went to said the...

    The rep at the AT&T store I went to said the bonus data would show up within 3 business days.

    I think it only took 2 days to show up.

    You should be fine.....
  20. I just transferred my H2O number to this double...

    I just transferred my H2O number to this double data plan and had no trouble doing so.

    I went to a store and got a free sim and the rep had no trouble with me coming from H2O.

    Just checked my...
  21. I just ported from H2O to AT&T prepaid and was...

    I just ported from H2O to AT&T prepaid and was told I was eligible for the 8 GB bonus data.

    I know it's H2O and not Cricket, but they're both MVNO's of AT&T.

    Try another store.

    Good luck.....
  22. The AT&T rep at the store said I would have no...

    The AT&T rep at the store said I would have no problem getting this 16GB plan.

    His only problem was getting H2o to release the number on a weekend, that's why he said to come back at the start of...
  23. OP here. Just a quick update. I went to an...

    OP here.

    Just a quick update.

    I went to an AT&T store today to try to get the $40.00 plan with autopay, the 16GB one.

    Anyhow, I told the AT&T rep that I was coming from H2O to AT&T and...
  24. I only ever intended to port one of my H2O...

    I only ever intended to port one of my H2O numbers but when the first number came up as not being transferrable, I tried the second H2O number and it was also listed as not transferrable.

    As of...
  25. It might be easy for you to call and talk with...

    It might be easy for you to call and talk with customer service but I generally have a hard time understanding/hearing them so that's why I always try to transact business through chat. Plus you...
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