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Thread: blackberry 8700g wont boot up - help!!

  1. #1
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    Wirelessly posted (BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/120)

    I'm posting from my other 8700 as I do not have internet access.

    I am trying to get th 8700 to factory reset. Don't a wipe system does not clear the addt'l software installed. I did the wipe software again then it froze. I pulled the battery and is frozen upon bootup.

    I am trying to reinatall the system software for the device but I get this error: unable to reconnect to the device during a multi-stage load operation.

    Any help please!

  2. #2
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    Any tips would be appreciated - my blackberry is dead right now and the techs at tmo can't figure out after multiple phone calls...

  3. #3
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    If javaloader.exe didn't work you can try JL_Cmder. It's been posted and BlackBerry Forums

  4. #4
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    What is javaloader.exe? I tried JL_Cmder and wiped my blackberry. Now it's displaying an icon that looks like a window with a circle, square, and triangle in it crossed out, with the number 507 underneath. I did a backup today so I just need to get it loaded. How can I do this?

    BlackBerry 8330
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  5. #5
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    Yeah...Put the battery back in your device after it initially connects and begins doing the wipe before it tries to kick your device back on.

  6. #6
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    I've had this happen before - the trick is as follows:
    - I always use javaloader
    - wipe the device
    - install the handheld code on your PC.
    - start Desktop Manager
    - go into Application Loader
    - select your connection type (should be a USB option shown)
    - start the install

  7. #7
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    Hi, I exactly got the same problem, so I guess I need this javaloader, but I cant seems to find it...
    I found this: http://www.blackberryhowto.com/content.php?article.32
    that give a link to blackberry.com that don't work anymore...
    so someone please?

  8. #8
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    Hi again,
    I finaly found out that I needed the BB SDE in order to have javaloader.
    Now the problem is I don't know how to wipe the system out:
    when i plug in USB without the battery, javaloader cant connect to the blackberry
    Same when i put the battery in it, until it begin to try booting: it dont say it cant connect, but he wait forever (wait the unit to boot I guess, but as it never finish booting...)
    I need help

  9. #9
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    Quote Originally Posted by aalqadaffi
    What is javaloader.exe? I tried JL_Cmder and wiped my blackberry. Now it's displaying an icon that looks like a window with a circle, square, and triangle in it crossed out, with the number 507 underneath. I did a backup today so I just need to get it loaded. How can I do this?

    If you've wiped your BlackBerry w/ JL_Cmder then you need to reload the OS. Download the latest OS and install it onto your computer if you haven't done so already then open up your desktop manager and connect your BlackBerry and proceed to reload the OS. Once the OS has reloaded you can do a restore and restore your email, appointments, settings, etc...

  10. #10
    Join Date
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    I'm getting the error message "Unable to reconnect to the device during a multi-stage load operation." when I try to reload the OS after a wipe. I've tried it with and without the battery in. Any other ideas?

    This is on an 8300


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