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Thread: iPhone thread, Discuss all things iPhone. Yes, even the 3G iphone coming July 11

  1. #1201
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    Quote Originally Posted by dieselboy27
    Yes, infact it's hard to put too much blame on Rogers because the true culprit to our problems is the CRTC. They have created the situation we are in right now. Foreign ownership rules are destroying competition. I would love to see a major carrier come to Canada and show these companies how competition truly is. Just like any other major US company comes here and destroys the Canadian competition. I wish Walmart started offering GSM service :P
    Anyone but Walmart please!!! They sell "refurbished" chickens at walmart, I don't want to see how their wireless service would be.

  2. #1202
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    Quote Originally Posted by dieselboy27
    Therein lies Canada's problem. We are a population of 30 million... our market is quite small and there is no competition for anything. Basically if you don't like something you can just go home, complain about it on the nets and then go back to the same store and pay their r*ping prices.

    I don't believe that anyone on HoFo accepts the data prices or is brainwashed into thinking they are good. They just know that the possibility of change is very low.
    Out of curiosity, when Telus and Bell both offered their $30 unlimited data rates (and they may still), why didn't you jump ship ?

    J

  3. #1203
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    Quote Originally Posted by shampoo_
    Out of curiosity, when Telus and Bell both offered their $30 unlimited data rates (and they may still), why didn't you jump ship ?

    J
    I honestly never like the phones they offered. Additionally I like the ability to use my phone outside of Canada by changing sim cards instead of paying insane roaming charges.

  4. #1204
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    Quote Originally Posted by shampoo_
    Out of curiosity, when Telus and Bell both offered their $30 unlimited data rates (and they may still), why didn't you jump ship ?

    J

    $30 UL on a CDMA network isn't equivalent to the same on a GSM....hell yeah I would run my iphone or any premium phone on that plan....but most premium phones are gsm.

  5. #1205
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    BREAKING NEWS!

    I'M RELEASING THE INFO YOU'VE ALL BEEN WAITING FOR! Join my iPhone group on facebook: http://www.facebook.com/group.php?gid=25794256076

    ***Confidential Rogers Information. For Internal Distribution Only.***

    Rogers and Apple today announced that the iPhone 3G will be available in Canada on July 11. iPhone 3G combines three products into one small, lightweight device: a revolutionary mobile phone, a widescreen iPod, and it puts the Internet in your pocket with the best e-mail, web browsing, search and maps applications ever on a mobile phone.

    The new version of the iPhone harnesses the power of Rogers's broad and powerful 3G mobile broadband network, which offers 3G mobile phones download speeds of up to 1.4 Mbps.

    Key Device Features:

    Operates on Wi-Fi, EDGE, and 3G networks
    New enterprise e-mail capability with support for Microsoft Exchange ActiveSync
    New iPhone software development kit (SDK) to support new innovative applications

    New Activation Process and Return Policy:
    The iPhone 3G will be activated at point of sale when the device is purchased, in store. The Fido grace period will change from 15 days to 30 days and will require the device to be returned to place of purchase before service is cancelled. The 30-day Rogers grace period will remain unchanged with the exception of no limits being imposed for voice or data usage.

    Pricing and Plans
    Device Pricing:
    $199 8GB and $299 16GB for new activations and qualified upgrades with existing 2 or 3-year agreements.

    Data Plans and Pricing:
    The iPhone 3G will be activated on existing Rogers and Fido voice rate plans, but new data plans have been created for the 3G device.

    All iPhone 3G customers are required to have one of the new data plans and qualifying voice plan.
    Customers intending to use the iPhone 3G for access to corporate e-mail, business applications, or access to corporate intranet are required to activate with Enterprise Data Plan for iPhone.
    SUP service discounts for both voice and data plans will apply to iPhone 3G.
    RAC service discounts for voice and data will apply to iPhone 3G, when on a qualifying data plan.
    Ambassadors will not get a discount on device purchase for iPhone 3G.
    Data Pricing will be as follows:

    Consumer Data Plan (must be added to qualified voice plan):
    $30 - Unlimited Data (E-mail/Web), includes Visual Voicemail when subscribed to any voicemail service.

    Enterprise Data Plan (must be added to qualified voice plan):
    $45 – Unlimited Data with personal and corporate e-mail, web, includes Visual Voicemail when subscribed to any voicemail service.


    Upgrade Eligibility and Qualified Upgrade Pricing
    Upgrade eligibility will be determined based on standard upgrade eligibility rules. Customers must be upgrade eligible to receive the qualified upgrade pricing. However, not all customers will be qualified upgrades. Rogers has not determined the price of the 3G device for non-qualified upgrades.

    All customers will be required to sign a 3-year agreement. There will not be a "no commitment" price or a 2-year agreement for the iPhone 3G.

    Activation Process
    The new 3G device will be activated in store in Rogers, Fido and Apple stores. Customers must accept Rogers and Apple terms of service, sign a 3-year agreement, and select the data plan for the iPhone 3G before leaving the store. A short tether process to unbrick the 3G device will be performed in all Rogers and Fido stores (tether cords will be provided). Apple stores will also perform this tether process, however in the event that a customer's device is not tethered in the Apple store, their device will be inoperable until they get home and tether through iTunes. Prepaid will not be allowed on the iPhone 3G device.

    RAC tools, including TOE and Salescentral have been modified to allow agents to enter customer's information, select rate plans and data plans, device price (if applicable) and output a document that will allow store reps to quickly access the customer's information and save time for data entry in the activation process.

    Compensation
    Because the 3G device will only be activated in store, compensation for the 3G device will be BAU. RAC reps will receive compensation for upgrades and new activations with a 3-year agreement.

    Purchase Limit
    The device purchase limit will be three (3) per customer for iPhone 3G in Rogers and Fido stores.

    Direct Fulfillment
    The DFU tool will be available at launch at RAC for iPhone 3Gs. Customers will be required to pay for the device when the order is placed and the phone will be shipped to the store in the customer's name for pickup.

    Return Policy
    The return policy for Fido iPhone 3G is changing from 15 days to 30 days for both Apple and Fido stores. The 30-day Rogers grace period will remain unchanged with the exception of no limits being imposed for voice or data usage.

    To cancel service within the first 30 days, the customer must return their equipment to the place of purchase (no exceptions).
    If the customer cancels service after 30 days, they will be charged the ECF and DECF. The customer is not required to return the device to cancel after 30 days.

    Merchandising/Marketing

    3G demos will be pulled from stock when they arrive following launch process for display devices.
    Video loop content will be pushed to stores when it is available.
    The following merchandising elements will be in stores for launch:

    Rate brochure and display rate card
    22 x 28 poster
    Window banner

    Training

    Device training, including features and functionality, will be available via Library and Fidoversity by 6/30.
    Training for all representatives will begin no later than 7/1.
    Launch preparedness training, including last minute details, will be conducted the week of launch (if needed) by team leaders.
    Communications/Library
    All iPhone-related communications, inclusive of training announcements, will be posted to Library. Search on keyword "iPhone 3G" to locate.

    Launch Plans
    Support logistics for launch day will be available:

    Letters will be sent to all landlords under VP/GM signature for advance notice of store hours, crowds expected, possible parking issues, etc.
    Security will be provided for locations requesting armed police or unarmed, uniformed guards.
    Manager checklists will be provided to support managers to set expectations and help them be prepared to complete all required actions.
    Documents will be posted on TGP to let managers know when to expect delivery of launch support materials.
    Job descriptions for key launch day functions will be provided for: Back Office Manager, Crowd Manager, Greeter, Product Demonstrator, and Security Support.

    ***Confidential Rogers Information. For Internal Distribution Only.***

    This is the info given to me. As always, nothing is official until it's released publicly. But it all looks good! This source has been 100% correct every single time thus far.

    i.Fido
    Last edited by credmau5; 06-18-2008 at 05:36 PM.

    FIDO $60/10GB + 5 hours unlimited data
    WIND $15 AITF unlimited data (10GB full speed)


    All my posts are my own opinion only and not necessarily that of any of my employers, past or present.

  6. #1206
    Join Date
    Nov 2003
    Posts
    7,020
    Feedback Score
    1 (100%)
    iFido, thanks for the confidential information, and the facebook advertisement. Hope your NDA is intact!


    Quote Originally Posted by i.Fido
    BREAKING NEWS!

    I'M RELEASING THE INFO YOU'VE ALL BEEN WAITING FOR! Join my iPhone group on facebook: http://www.facebook.com/group.php?gid=25794256076

    ***Confidential Rogers Information. For Internal Distribution Only.***

    Rogers and Apple today announced that the iPhone 3G will be available in Canada on July 11. iPhone 3G combines three products into one small, lightweight device: a revolutionary mobile phone, a widescreen iPod, and it puts the Internet in your pocket with the best e-mail, web browsing, search and maps applications ever on a mobile phone.

    The new version of the iPhone harnesses the power of Rogers's broad and powerful 3G mobile broadband network, which offers 3G mobile phones download speeds of up to 1.4 Mbps.

    Key Device Features:

    Operates on Wi-Fi, EDGE, and 3G networks
    New enterprise e-mail capability with support for Microsoft Exchange ActiveSync
    New iPhone software development kit (SDK) to support new innovative applications

    New Activation Process and Return Policy:
    The iPhone 3G will be activated at point of sale when the device is purchased, in store. The Fido grace period will change from 15 days to 30 days and will require the device to be returned to place of purchase before service is cancelled. The 30-day Rogers grace period will remain unchanged with the exception of no limits being imposed for voice or data usage.

    Pricing and Plans
    Device Pricing:
    $199 8GB and $299 16GB for new activations and qualified upgrades with existing 2 or 3-year agreements.

    Data Plans and Pricing:
    The iPhone 3G will be activated on existing Rogers and Fido voice rate plans, but new data plans have been created for the 3G device.

    All iPhone 3G customers are required to have one of the new data plans and qualifying voice plan.
    Customers intending to use the iPhone 3G for access to corporate e-mail, business applications, or access to corporate intranet are required to activate with Enterprise Data Plan for iPhone.
    SUP service discounts for both voice and data plans will apply to iPhone 3G.
    RAC service discounts for voice and data will apply to iPhone 3G, when on a qualifying data plan.
    Ambassadors will not get a discount on device purchase for iPhone 3G.
    Data Pricing will be as follows:

    Consumer Data Plan (must be added to qualified voice plan):
    $30 - Unlimited Data (E-mail/Web), includes Visual Voicemail when subscribed to any voicemail service.

    Enterprise Data Plan (must be added to qualified voice plan):
    $45 – Unlimited Data with personal and corporate e-mail, web, includes Visual Voicemail when subscribed to any voicemail service.


    Upgrade Eligibility and Qualified Upgrade Pricing
    Upgrade eligibility will be determined based on standard upgrade eligibility rules. Customers must be upgrade eligible to receive the qualified upgrade pricing. However, not all customers will be qualified upgrades. Rogers has not determined the price of the 3G device for non-qualified upgrades.

    All customers will be required to sign a 3-year agreement. There will not be a "no commitment" price or a 2-year agreement for the iPhone 3G.

    Activation Process
    The new 3G device will be activated in store in Rogers, Fido and Apple stores. Customers must accept Rogers and Apple terms of service, sign a 3-year agreement, and select the data plan for the iPhone 3G before leaving the store. A short tether process to unbrick the 3G device will be performed in all Rogers and Fido stores (tether cords will be provided). Apple stores will also perform this tether process, however in the event that a customer's device is not tethered in the Apple store, their device will be inoperable until they get home and tether through iTunes. Prepaid will not be allowed on the iPhone 3G device.

    RAC tools, including TOE and Salescentral have been modified to allow agents to enter customer's information, select rate plans and data plans, device price (if applicable) and output a document that will allow store reps to quickly access the customer's information and save time for data entry in the activation process.

    Compensation
    Because the 3G device will only be activated in store, compensation for the 3G device will be BAU. RAC reps will receive compensation for upgrades and new activations with a 3-year agreement.

    Purchase Limit
    The device purchase limit will be three (3) per customer for iPhone 3G in Rogers and Fido stores.

    Direct Fulfillment
    The DFU tool will be available at launch at RAC for iPhone 3Gs. Customers will be required to pay for the device when the order is placed and the phone will be shipped to the store in the customer's name for pickup.

    Return Policy
    The return policy for Fido iPhone 3G is changing from 15 days to 30 days for both Apple and Fido stores. The 30-day Rogers grace period will remain unchanged with the exception of no limits being imposed for voice or data usage.

    To cancel service within the first 30 days, the customer must return their equipment to the place of purchase (no exceptions).
    If the customer cancels service after 30 days, they will be charged the ECF and DECF. The customer is not required to return the device to cancel after 30 days.

    Merchandising/Marketing

    3G demos will be pulled from stock when they arrive following launch process for display devices.
    Video loop content will be pushed to stores when it is available.
    The following merchandising elements will be in stores for launch:

    Rate brochure and display rate card
    22 x 28 poster
    Window banner

    Training

    Device training, including features and functionality, will be available via Library and Fidoversity by 6/30.
    Training for all representatives will begin no later than 7/1.
    Launch preparedness training, including last minute details, will be conducted the week of launch (if needed) by team leaders.
    Communications/Library
    All iPhone-related communications, inclusive of training announcements, will be posted to Library. Search on keyword "iPhone 3G" to locate.

    Launch Plans
    Support logistics for launch day will be available:

    Letters will be sent to all landlords under VP/GM signature for advance notice of store hours, crowds expected, possible parking issues, etc.
    Security will be provided for locations requesting armed police or unarmed, uniformed guards.
    Manager checklists will be provided to support managers to set expectations and help them be prepared to complete all required actions.
    Documents will be posted on TGP to let managers know when to expect delivery of launch support materials.
    Job descriptions for key launch day functions will be provided for: Back Office Manager, Crowd Manager, Greeter, Product Demonstrator, and Security Support.

    ***Confidential Rogers Information. For Internal Distribution Only.***


    i.Fido
    For sale: MacBook Pro 15" flawless[/URL]

    ______________________

    Previous feedback system: HowEver

    New feedback (more elsewhere): HowEver


  7. #1207
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    Dec 2004
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    Wow-freakin-sers!!!!!!!!!!!!!!!!!!!!!! $30 unlimited data???? WOOOOOOHHOOOOOOOO!!!!!!!!!!!!!!!!!!11

  8. #1208
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    Quote Originally Posted by HowEver
    iFido, thanks for the confidential information, and the facebook advertisement. Hope your NDA is intact!

    Haha! What NDA?

    Add me on facebook!

    Justin Michael. (As if I'd use my REAL last name...lol)

  9. #1209
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    Whitby
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    If there was truly an unlimited data plan for 30 things will be insane! I'm assuming everyone will be looking for loopholes to tether :P

  10. #1210
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    Though I'm relieved it's only $30 bucks for unlimited, I was still kinda hoping it'd be cheaper.. $30 would be doubling my cellphone bill as it is..

  11. #1211
    Join Date
    Oct 2001
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    Quote Originally Posted by mr_yellow
    Though I'm relieved it's only $30 bucks for unlimited, I was still kinda hoping it'd be cheaper.. $30 would be doubling my cellphone bill as it is..
    Some people are never happy.

    - KJ

  12. #1212
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    Nope.. some people never are... =)

    I guess I'm part of the minority that's going to end up paying more on their data plan than they do on their voice plan.. lol...

  13. #1213
    Join Date
    Jan 2005
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    Dartmouth, NS - Mad Seeg Capital of Atlantic Canada
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    I'll believe it when it's officially announced and can read the fine print.

    I don't doubt your sources i.Fido, but this is really such a big change for Rogers that I want to be supremely confident it's not unlimited*.

    And I'd join the Facebook group but for two things:
    1) It's banned at work
    2) I'm b& from Facebook for posting Zippocat (apparently nothing justifies burned cats: not even Doom music)
    3) I'm not handing over my friend contacts/interests to the FBI.

  14. #1214
    Join Date
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    Canada
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    Quote Originally Posted by KJ-TypeR
    Some people are never happy.

    - KJ
    + 1000000 You can say that again.

  15. #1215
    Join Date
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    Quote Originally Posted by mr_yellow
    Though I'm relieved it's only $30 bucks for unlimited, I was still kinda hoping it'd be cheaper.. $30 would be doubling my cellphone bill as it is..


    then don't get one

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