Originally Posted by papapoon
it's in fido's best interest that there should be regulation on a limit... there's a reason why you need a credit check to get approved to purchase anything where you'll have monthly charges or fees... realistically there is no way in hell 90% of the people out there could pay a $22000 phone bill... Fido has to realize that the likelihood that this person can afford to pay this bill is probably ZERO.
Even if the person refused to pay and this went to court it's quite possible that this person was misinformed by a CSR when they added this plan therefore isn't 100% responsible for the amount of charges and would not be required by law to pay the full amount of the bill (or even at all).
The best Fido could hope for is for a collections agency to buy the debt on the account for a fraction of the amount.
If Fido puts limitations on data usage then they can guarantee that at least they'll be able get the money that's owed to them... something like once a person has accumulated over $100 (just picking an arbitrary amount) of data usage then they don't get charged beyond that... or even if they cut off data access somehow once a person accumulates $100 of charges... it's more likely that someone will pay them $100 in data charges than $1000.
Using policies like these would be much smarter for Fido from a customer service perspective and a revenue perspective.
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