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Thread: Contingency Activations Must be Phones into RAC now

  1. #1
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    Contingency Activations Must be Phones into RAC now

    Stop calling OS...they'll tell ya off now...you must go through the Activation Call Centre like a regular people now. Have fun y'all!

  2. #2
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    Great! Let's wait half an hour on the phone friday at 7pm with 20 people waiting to make bill payments just to have the rep tell us that the customer got refused for a line
    Current Plan (Fido)
    17.50$ 200 daytime, Unlimited evenings/weekends
    30.00$ 1GB Data Package | 6.00$ Call Display | 5.00$ 200 Text Messages
    6.95$ SAF | 0.50$ 911 emergency service fee
    -50% Employee Discount
    = 32.98$ + tax
    SE w980 | SE z520a | Moto ROKR | Moto v66 | Nokia 3525

  3. #3
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    ^I will still call OS to create the BAN / talk about Sales Central issues...OS simply can't activate lines...and you guys should take that "strictly"...creating a BAN is not activating a line.

  4. #4
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    Whats the reasoning behind this new procedure may I ask?

  5. #5
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    Quote Originally Posted by Tomo-Pyon
    Whats the reasoning behind this new procedure may I ask?

    They want to slowly eliminate all stores and the overhead and personnel associated with them, eventually all sales will be online or at a Wal-Mart (or Canadian equivalent) in prepackaged units. Eliminating OS activations and making store based activating as unpalatable and annoying as possible for the customer is just the first step. Look back at this post in 5-10 years and tell me whether I was right (I think I am, from what I have heard -- and I live in the States and don't work for Fido/Rogers).

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