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Thread: WIND working on improving voice quality with "HD Voice"

  1. #1
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    WIND working on improving voice quality with "HD Voice"

    Some would say they need to work on "Voice", never mind the HD part.

    In any case, mobile syrup is saying that they are working Huawei and will be the first company in Canada to have HD Voice.

    For those who don't know Huawei beyond the cheap line of phones that WIND carries, they are one of the largest wireless network builders and data device manufacturers in the world. Often their products are rebranded. They helped Telus and Bell built their HSA network and have also opened up an innovation centre with Telus.

    What do you think, gimmick? Or this is their way of recognizing some of the complaints about voice quality on WIND?

    http://mobilesyrup.com/2011/01/18/hu...mers-hd-voice/
    All comments are my own opinion and do not reflect the views of my employer or affiliated groups.

  2. #2
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    Not really. I found that my service has been pretty good lately. Apparently, Wind will be the first to offer this kind of service so I think this is Winds attempt to improve voice quality. Its also a marketing tool if you can say you have HD voice.

    This is probably Wind trying to prepare to start a move into taking on businesses as clients.
    Just loving it.

  3. #3
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    Yep, business marketing. All business phones have "HD voice" - polycom, aastra, cisco, grandstream, etc. I believe it has something to do with the codecs used.

  4. #4
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    Quality is crap compared to mobilicity. Hopefully we see some improvements.
    Profile Assist for BlackBerry - Free for a limited time.

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    I think this means that WIND is going to implement a new voice codec... which is a good thing, and could explain why they haven't bothered to fix the current one.

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    Although I'm satisfied with Wind's service in general, I find the voice quality to be quite poor. I hope this HD Voice implementation will make my calls sound a lot better than they currently do.

  7. #7
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    Hey any improvements are always welcome.


    Portable Wi-Fi hotspot in Thornhill with LG Optimus T on Wind Mobile

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    I see this as being really a software overhaual to fix the half duplex and strange noise issues in voice calls. In this day and age, voice quality should be excellent no matter what company you are with. Did they really have to issue a press release for what I believe to be a software update in disguise? Hopefully, it does fix most of the voice quality problems that Wind customers are now complaining about.

  9. #9
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    Supposedly you need a compatible handset to benefit, like the nokia 5230.. I dont think the blackberrys or androids are compatible but I am not 100%.

  10. #10
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    Quote Originally Posted by mapleleafs89 View Post
    Supposedly you need a compatible handset to benefit, like the nokia 5230.. I dont think the blackberrys or androids are compatible but I am not 100%.
    A quick look at the wikipedia page for Wide Band AMR (AKA HD Voice) shows Android under the compatibility list.

  11. #11
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    The problem is that "HD" probably means new handsets since it will be a new codec. Current users won't benefit from it UNTIL an Android upgrade will have it OR a change of phone is required.

  12. #12
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    Quote Originally Posted by Lazlow View Post
    A quick look at the wikipedia page for Wide Band AMR (AKA HD Voice) shows Android under the compatibility list.
    I dont mean ALL androids, just the ones they have.. I believe its a hardware requirement, not software but I may be wrong.

  13. #13
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    Haha do we even count wind's android offerings? I'd not "count" anything before 2.2 =P

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    Current BlackBerries are compatible as well.

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    I'm really happy about this.

    Until now, I've been really disappointed with Wind's half-duplex voice and hockey buzzer sounds. Whenever I have to make a business call, I use my Telus line.

    I hope with this, we can enjoy good voice quality!

    Also, I read about it at http://en.wikipedia.org/wiki/Adaptiv...-Rate_Wideband but don't see where Android 2.2 or Blackberry is listed. Can someone show where you got that?
    Looking forward to Wind LTE!


    I can't wait for this to be the norm on wireless!

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