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Thread: Cant activate new Evo 4g LTE

  1. #1
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    Cant activate new Evo 4g LTE

    I have an Evo 3D on my plan right now and i bought the evo 4g lte full price.

    Has anyone with an indirect sales maker plan , employee plan or third party employee plan been able to get this phone activated ?

    If so i would be interested to find out how. Going through my companies rep is not possible for me at this time.


    I tried online and it ask me to change my plan

    i tried calling in but could not get to anyone who could do a simple ESN swap.

    any suggestions.


    Thank you.

  2. #2
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    Quote Originally Posted by vannyx View Post
    I have an Evo 3D on my plan right now and i bought the evo 4g lte full price.

    Has anyone with an indirect sales maker plan , employee plan or third party employee plan been able to get this phone activated ?

    If so i would be interested to find out how. Going through my companies rep is not possible for me at this time.


    I tried online and it ask me to change my plan

    i tried calling in but could not get to anyone who could do a simple ESN swap.

    any suggestions.


    Thank you.
    Although I'm not an employee, I had the same thing happen last week but from what I read this was common. What I ended up doing was online chat. I suppose you could call in as well. Link from my signature: http://www.sprint.com/landings/chat/?ECID=vanity:chat

  3. #3
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    tried your suggestion. didnt get far, i was referred to the business department. but i couldnt reach them.

  4. #4
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    So you are no longer eligible for the plan you have and you want to swap to a new flagship device the day it becomes available? Not a good idea. At least wait until it is available for employees.

  5. #5
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    success. my evo 4g lte is activated.

  6. #6
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    Quote Originally Posted by Protagonist View Post
    So you are no longer eligible for the plan you have and you want to swap to a new flagship device the day it becomes available? Not a good idea. At least wait until it is available for employees.
    I wish I could "like" that post.

  7. #7
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    Quote Originally Posted by vannyx View Post
    success. my evo 4g lte is activated.
    Nice, glad it worked out.

  8. #8
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    I am in the same situation trying to get my new EVO 4G LTE activated. Were you able to get it activated via chat? or did you find a number that can activate it?

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