PayLo $15 for 90 Days Will No Longer be Available

**Virgin man** · 12-04-2012, 02:41 PM

I just got a message from Virgin Mobile that updated Terms & Conditions will take effect early next year. Among the changes listed at http://www.virginmobileusa.com/Virgi...-System-Update is that a $15 auto-Top-Up will only provide 45 days of payLo service, and it will be necessary to auto-Top-Up $20 for 90 days of service. This, of course, is a 33% price increase for low usage customers.

**vmobi** · 12-04-2012, 03:32 PM

Wirelessly posted (Sprint: Opera/9.80 (Android; Opera Mini/7.5.32193/28.3182; U; en) Presto/2.8.119 Version/11.10)

Originally Posted by Virgin man

I just got a message from Virgin Mobile that updated Terms & Conditions will take effect early next year. Among the changes listed at http://www.virginmobileusa.com/Virgi...-System-Update is that a $15 auto-Top-Up will only provide 45 days of payLo service, and it will be necessary to auto-Top-Up $20 for 90 days of service. This, of course, is a 33% price increase for low usage customers.

This opens up an opportunity for VM PayLo to offer an Annual Prepaid option for $59.99

**Churner** · 12-04-2012, 04:07 PM

Dislike this news, but appreciate the share.

I have 4 family members on accounts like that. I'm just glad that the $20 for 90 days option is being offered.

**mathfaster** · 12-04-2012, 07:07 PM

They gave you a $5 discount for auto paying. So, no discount for auto pay effectively. I might as well buy top up cards at a discount then and manually add them. Set up the calendar and top up when needed. Have to look and see if I can even buy a $20 top up card.

**bryanw20** · 12-09-2012, 10:12 PM

This might be a stupid question, I have one of these plans, they auto charge my card $15 every 90 days. Do I need to change anything to keep it every 90days?
i.e. if I do nothing will I be charged $15 every 45, or $20 every 90?

Thanks

**Churner** · 12-09-2012, 11:51 PM

Originally Posted by bryanw20

This might be a stupid question, I have one of these plans, they auto charge my card $15 every 90 days. Do I need to change anything to keep it every 90days?
i.e. if I do nothing will I be charged $15 every 45, or $20 every 90?

Yes. You will need to change the autopay amount to $20 or the $15 amount you preset will be charged at 45-day intervals.

I haven't figured out (or seen it posted here) yet whether changing the autopay amount triggers an immediate $20 payment, so I recommend not doing this until you are close to your payment deadline, to avoid paying twice in a short time.

**MiFi_online** · 12-11-2012, 04:45 AM

Originally Posted by Churner

I haven't figured out (or seen it posted here) yet whether changing the autopay amount triggers an immediate $20 payment,

I made the change 12 hours ago and no payment has been made.

My current balance has not changed and the pay by date has not changed.

**Soda Gong** · 12-11-2012, 01:28 PM

Wondering if current accounts might get grandfathered?
I have two of those $15/90 days accounts, gonna wait
and see what happens.

**Churner** · 12-11-2012, 03:49 PM

Originally Posted by MiFi_online

I made the change 12 hours ago and no payment has been made.

My current balance has not changed and the pay by date has not changed.

Seeing this post inspired me to try it on one of my family's accounts. Switching the top-up amount did not trigger an immediate payment there either.

**omicron00** · 12-11-2012, 08:55 PM

Originally Posted by Soda Gong

Wondering if current accounts might get grandfathered?
I have two of those $15/90 days accounts, gonna wait
and see what happens.

What's your date? I think mine is in mid-January.

**Churner** · 12-12-2012, 02:35 PM

Originally Posted by Soda Gong

Wondering if current accounts might get grandfathered?
I have two of those $15/90 days accounts, gonna wait
and see what happens.

If you don't top up the account when it's due and it lapses, you'll lose your cash balance. I wouldn't recommend you try this experiment on an account with a cash balance!

**IsLand_BoY** · 12-14-2012, 07:05 AM

A slight bummer, but a HUGE plus is that you can use your cash balance to buy a phone. I don't mind an extra $5 every 90 days. I've already used my cash balance to buy two Sliders and an Entro.

**Virgin man** · 01-06-2013, 08:57 PM

Well, my payment became due yesterday, and in spite of the fact that I received messages telling me that I needed to Top-Up after the auto-Top-Up had been completed, the $15.00 Top-Up did extend my service for 90 days. However, besides adding $0.90 of 6% sales tax to my payment as in the past, they also found a way to get more money from me by adding a $0.29 E911 Fee, which has not been charged in the past.

**TCAT** · 02-26-2013, 02:51 PM

So it appears to be grandfathered, other than the extra 29 cents? That's better than an extra $5. Mine's due in March, will wait and see what happens. I was going to switch to TU cards if it changed to $20.

**omicron00** · 04-07-2013, 01:31 PM

I got a message today that they cannot add money to my account. I went to the website and noticed that auto pay feature is gone. I had to manually add $20 and the next payment date moved to 3 months. I don't know if you can add $15 instead but I didn't see any documentation on the site point either direction.