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Thread: My Phone does not roam?

  1. #1
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    My Phone does not roam?

    Hi, I have a Nexus 4 which I bought from Google, and a Samsung Galaxy Mini which I bought from Mobi when I first joined. I went to Whitby today and had no service. But my phone would not roam. Can someone let me know why it wont roam.

    Both phones are on the $25 BTS plan.

  2. #2
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    Long ago, I had a situation where my nexus s would not roam while in south Ajax. I had to manually search for networks and connect. These things do happen. If manual connection does not work, then call Mobilicity and ask if there any anything they can do on their end, perhaps an account refresh.

  3. #3
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    Quote Originally Posted by Imtiax View Post
    Hi, I have a Nexus 4 which I bought from Google, and a Samsung Galaxy Mini which I bought from Mobi when I first joined. I went to Whitby today and had no service. But my phone would not roam. Can someone let me know why it wont roam.

    Both phones are on the $25 BTS plan.
    1. check to ensure that there is a rogers 2G service provided in that area.
    2. if your phone does not automatically roam, check to make sure that it is on automatic network selection mode.
    3. if it still has not connected, change your phone to 2G mode only.
    Managed to get Mobilicity to act and improve on 4 items.

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