Another negative experience

[@Class]

So I get a text message this morning saying I have less than 30 minutes left on my plan and I think to myself okay sure I'm not on a talk plan anyways (data only) so what to I care.

Low and behold my data stops working a full 5 days before my expiry date (of 7 days). Try to give them a call and it gets disconnected after 15 minutes of hold time...

And their hold music? The same fuc*ing 3 notes again and again in a 15 second loop... UGHHH!!!! Next time I'll probably just get the roam pack from Bell and at least on be on AT&T...

[careteam]

Sorry to hear about this experience. Let's try to see if we can make things right for you.

Please email us at helpdesk at roammobility dot com with your order number - we'll get back to you as soon as we have more details.

Roam Mobility

[@Class]

Thanks you guys did eventually reset my package and I was able to use it.