Page 1 of 6 1 2 3 4 5 6 LastLast
Results 1 to 15 of 84

Thread: Nowak: Why I switched away from Wind Mobile

  1. #1
    Join Date
    Aug 2008
    Location
    Alberta
    Posts
    3,400
    Carrier(s)
    Value
    Feedback Score
    0

    Nowak: Why I switched away from Wind Mobile

    Ouch. A little too apropos. Sorry about that.

    Coming from a high-profile WIND convertee it's newsworthy. Posted on his blog just this morning.

    Why I switched away from Wind Mobile
    Peter Nowak, August 18

    Wind Mobile Switch

    Last summer, I went to see two of my favourite bands of all time – Soundgarden and Nine Inch Nails – at the Molson Ampitheatre here in Toronto. My friends and I grew up with these bands, so we reflexively bought the sort of tickets we also had grown up with – the cheapest available, which is all we could afford when we were in our teens and twenties. In this case, the seats were on the Amphitheatre’s sprawling lawn.

    In many cases, watching a show from the lawn can be enjoyable. You can spread out, you aren’t constrained into a tight seat and you can move around. Getting to the bathroom – an important thing when you’re drinking beer – is also easier.

    But there’s also a big potential downside, aside from the fact that you’re far from the stage – you’re also at the mercy of the weather. Sure enough, it dumped on us the whole show. Rather than the sublime experience I was expecting and hoping for, it turned into a miserable situation. My friends and I went home soggy and disappointed, rather than excited and elated.

    I was angry at myself for cheaping out. I’m at a stage in life now where I have a decent income and can afford the occasional luxury, so there really was no reason why I had to self-ruin what would have otherwise been an amazing concert.

    I vowed that if I was ever going to see a favourite entertainer again, whether it was a band or comedian or whatever, I would happily pay for a premium ticket. It wouldn’t be just to avoid getting rained on, but also because I feel like I deserve a better experience – and I can afford it.

    The same line of thinking led me to again switch cellphone providers this past weekend. A few months ago, I wrote about how I had switched to Wind Mobile, away from one of Canada’s Big Three providers. I’d tested Wind’s network for a month and found it was slower, but decent enough to make the switch. Wind was and is way cheaper than its competitors, which made the decision easier, although not a slam-dunk.

    A few more months of using the service, however, was akin to getting rained on at a concert. The initial reservations I had against switching to Wind manifested and mounted into frequent frustration. Over the past few weeks I’d come to realize that I could afford better and I wasn’t going to deny myself any longer.

    Price is the appeal

    Wind’s biggest appeal is its lower price, and tied to that is the greater network usage afforded to users. As I wrote back in May, I was getting unlimited nationwide calling and texting and four gigabtyes of data for $35 a month, which would cost nearly triple on one of the Big Three’s “discount” brands.

    The extra allotment led me to use my phone in data-gobbling ways I’d previously avoided. I got into music streaming services and I’d watch the occasional video. Sure, email and web pages loaded more slowly, but I thought that might actually make me a more patient person.

    It didn’t turn out that way. For each new use the extra data turned me onto, there were two or three existing activities I had to give up on thanks to network slowness or non-responsiveness.

    One example saw me at an Indigo bookstore, where I’d discovered a new Lego set that I was considering buying. I jumped onto my phone to check the price of the set in the Lego store at a nearby mall. When the website refused to load, I drove over to physically check, only to discover that the price was the same. That took about 20 minutes.

    I suppose I could have called instead, but for some reason I didn’t think of it at the time. I realized that I had taken for granted the act of looking things up online. Nevertheless, Wind’s non-responsiveness cost me precious time.

    Then there was the time when I was at a bar, telling a friend about how CNN had mistaken a gay pride banner for an ISIS flag. I tried to load up the story and photo, but no luck. I watched the status wheel at the top of my iPhone turn and turn eternally. So much for that conversation.

    I’d worried about how Wind’s network would hold up indoors during my initial test in the spring. The AWS frequency Wind runs on is notoriously bad the deeper into buildings you get. I didn’t have many problems in that first month, but they did mount over a longer period.

    One other smartphone use I gave up on: Siri. I don’t use Apple’s assistant much, but it had been my go-to function for the occasional voice-dictated text message to my wife while driving. Not so with Wind – I simply could never get it to work while on the move. I had to stick to sending those texts before getting on the road, and then responding until I was stationary again.

    Speaking of family members, several reported repeated problems with getting in touch, which confirmed my suspicions that I was missing some calls. When they did come through, the quality was often rough, to the point where I’d sometimes phone the caller back on my landline (yup, I still have one of those).

    All told, I lost faith in my phone, both in business and personal cases. I took to carrying a second device equipped with a Big Three SIM card as a backup (I’m usually reviewing one or two new phones at any given time as part of my job). Eventually, the backup became the primary.

    It was with a heavy heart that I crawled back into a Big Three store and signed up for a two-gigabyte plan at $65 a month, or half the data at nearly double the price.

    I hope Wind’s network continues to improve because the company is the best shot many Canadians have at seeing their monthly bills come down from being the highest in the world. A truly competitive Wind – with a fast, robust network – would force the Big Three to lower their prices.

    As it stands, I don’t find Wind serves my purposes. The low prices are there for individuals who can’t afford otherwise – say, twenty-somethings stuck out on the lawns of the Molson Ampitheatre – but I need service that I can rely on, even if it does cost more.

    Wind has done a good job in significantly boosting its spectrum holdings this year and is promising to upgrade its network to the faster fourth-generation LTE standard soon. I’ll happily give the company another try when that happens, but for now I’ve decided to come out of the figurative rain, as expensive a proposition as that may be.

    - http://alphabeatic.com/wind-mobile-switch

  2. #2
    Join Date
    Feb 2013
    Posts
    764
    Device(s)
    Nexus 6
    Carrier(s)
    WIND Mobile
    Feedback Score
    0
    WOW! How much of that is actually relevant to WIND?
    (I must admit I didn't read all of it . . . )
    John <><

  3. #3
    Join Date
    Sep 2013
    Posts
    656
    Device(s)
    BlackBerry Passport
    Carrier(s)
    Fido, Freedom Mobile
    Feedback Score
    0
    Quote Originally Posted by underrated View Post
    WOW! How much of that is actually relevant to WIND?
    (I must admit I didn't read all of it . . . )
    He's a blogger.


    I skimmed through most of it but I could see where he was going and can also kind of relate.

    Is it newsworthy though? No.
    Motorola DPC 550, Mitsubishi G310, Panasonic A102, Motorola V60, Sony Ericsson W200, Sony Ericsson C510a, Motorola XT502, HTC Desire V, LG Optimus L9, Samsung T159, LG G2, Huawei U2801, BlackBerry Z30, BlackBerry Passport SE (short lived), BlackBerry Passport (White), BlackBerry DTEK60 (short lived), BlackBerry Priv, Essential Phone.

  4. #4
    Join Date
    May 2007
    Posts
    270
    Device(s)
    N5
    Carrier(s)
    Wind
    Feedback Score
    0
    Quote Originally Posted by underrated View Post
    WOW! How much of that is actually relevant to WIND?
    (I must admit I didn't read all of it . . . )
    TLDR: he went with wind for a few months and found out just how often wind's data reception fails in the places he shops and goes to for a pint after work (do bloggers have after work hours?). He was unable to do comparison shopping while at stores and unable to back up story's with pictures from the internet at the pub due to data failing so often on wind.

    its the standard story pretty much honestly if i didn't have shaw go wifi everywhere i go id probably of left wind.

  5. #5
    Join Date
    Jun 2015
    Posts
    1,025
    Device(s)
    iPhone 5S
    Carrier(s)
    Wind on HMP2010
    Feedback Score
    0
    Winds single HSPA network is what it is at the moment, stretched to the limit and needing expansion. It's got the bandwidth to create an LTE network, but can't get to it until Rogers finishes the Mobilicity transition. Once that happens it'll have a second network to take off the strain. That should help immensely.

    I certainly hope that in those areas where Wind and Mobilicity don't currently compete, Wind can add LTE to its existing network to both add capacity and get experience with LTE.

    It will take time to overcome the past issues of Vimpelcom, Rogers exclusivity and its high roaming costs, fighting to the bottom with Mobilicity, and trying to grow such a large network in such a short time.

    Time will tell how this works out.,


    .
    Via HoFo App on an iPhone 5S
    -----
    Your choices are yours and I do not criticize you for them.
    My choices are mine, please do not criticize me for my choices.
    -----
    Any comments I make are made to further any conversation that is happening and should not be taken as an attack or belittlement of anyone, unless I specifically say so.
    -----
    I dislike all politicians and lawyers equally.

  6. #6
    Join Date
    Aug 2011
    Posts
    2,184
    Feedback Score
    0
    I feel like OP at the moment. I went with Wind because cellular signal at work was great and data speed was totally usable. With each passing month, their subscription must be going up in the area. The data latency is going up and up. The past week, latency can be measured with a calendar and data speed never exceeds 1 mbit/s. I will give them until the completion of the Rogers deal for things to get better. If it doesn't, exit stage left.

  7. #7
    Join Date
    Jul 2012
    Posts
    342
    Device(s)
    Nokia 5110, Samsung SGH-P207, Nexus 4, Nexus 5, Nexus 6
    Carrier(s)
    Wind Mobile
    Feedback Score
    0
    I don't really mind the slower data, but they really need to sort out the voice system. It's getting worse by the day. So many calls going to voicemail these days.

  8. #8
    Join Date
    Apr 2014
    Posts
    87
    Feedback Score
    0
    Accurate write-up. I try to do "Ok Google, navigate to a mall" and phone stays frozen. It attempts to switch to H+ from idle H and if I'm lucky it works after 5-10 seconds. Often I have to cancel and re-try and by then I already passed few road signs and missed turns.

  9. #9
    Join Date
    Aug 2008
    Location
    Alberta
    Posts
    3,400
    Carrier(s)
    Value
    Feedback Score
    0
    Quote Originally Posted by pjw918 View Post
    Coming from a high-profile WIND convertee it's newsworthy.
    Quote Originally Posted by yyz123 View Post
    Is it newsworthy though? No.
    By that I meant this:

    I switched my wireless service to Wind Mobile. Here’s why

    His first piece published in May. Seemed to get some attention.

  10. #10
    Join Date
    Sep 2010
    Posts
    646
    Feedback Score
    0
    Quote Originally Posted by will888 View Post
    I feel like OP at the moment. I went with Wind because cellular signal at work was great and data speed was totally usable. With each passing month, their subscription must be going up in the area. The data latency is going up and up. The past week, latency can be measured with a calendar and data speed never exceeds 1 mbit/s. I will give them until the completion of the Rogers deal for things to get better. If it doesn't, exit stage left.
    It will take a bit longer than completion of the Rogers deal (Dec 29th). I'd guess an extra 2 to 4 months to enable permanently though I'm sure we'll probably see it up/down/up/down for testing before that. I doubt Rogers will release the spectrum before required as they'll want to give Mobilicity customers with weird devices as much time as possible purchase new ones.

    Also, Toronto may not experience a noticeable improvement in throughput if that's where you are. LTE will improve efficiency of the bandwidth by about 50% but that will be consumed pretty quickly just through customer growth (both in customer count and resources per customer). LTE ought to improve the initial connection time so very short tasks should see an improvement.

    It'll be a couple years before Toronto gets any significant improvement from AWS-3 unless Wind can squeeze in a bunch of new in-fill towers.

    Calgary/Edmonton and Vancouver should see huge improvement from the Rogers deal as Wind's capacity in those cities will nearly triple in ~March then double again with AWS-3 deployment.
    Last edited by rodtaylor; 08-19-2015 at 08:02 AM.

  11. #11
    Join Date
    Sep 2010
    Posts
    368
    Device(s)
    Asus ZenFone 2 Laser w/LOS14.1
    Carrier(s)
    Public Mobile, Chatr, formerly Wind Mobile
    Feedback Score
    0
    Quote Originally Posted by rodtaylor View Post
    Calgary/Edmonton and Vancouver should see huge improvement from the Rogers deal as Wind's capacity in those cities will nearly triple in ~March then double again with AWS-3 deployment.
    Double, not triple. Wind secured an additional 10 MHz of AWS-1 spectrum (5 up/5 down) on top of the 10 MHz they already had.


    Sent from my Nexus 7 using Tapatalk

  12. #12
    Join Date
    Jun 2006
    Location
    GTA
    Posts
    6,398
    Device(s)
    Blackberry Z30, Blackberry Q10, Galaxy Nexus
    Carrier(s)
    Fido
    Feedback Score
    1 (100%)
    Wind's data does not work. Period. In GTA, outside GTA, travelling. Worthless.

    Wind frequently does not receive calls (and worse plays odd messages to people trying to call, seems like phone number is disconnected or something).

    Wind's price point is better than big3, but nowhere near good enough compared to cheat plans (PQ, SK, MB etc)

    Just not worth the pain
    It is sad I need to state the obvious but some people just don't get it. Any posts I make are my own OPINIONS and in no way represent the views of my employer

  13. #13
    Join Date
    Jun 2006
    Location
    GTA
    Posts
    6,398
    Device(s)
    Blackberry Z30, Blackberry Q10, Galaxy Nexus
    Carrier(s)
    Fido
    Feedback Score
    1 (100%)
    Quote Originally Posted by pjw918 View Post
    His first piece published in May. Seemed to get some attention.
    That was quick
    Wind doesn't do contracts cause subscribers usually won't stick around for 3 years lol

  14. #14
    Join Date
    Sep 2010
    Posts
    368
    Device(s)
    Asus ZenFone 2 Laser w/LOS14.1
    Carrier(s)
    Public Mobile, Chatr, formerly Wind Mobile
    Feedback Score
    0
    Quote Originally Posted by kav2001c View Post
    Wind's data does not work. Period. In GTA, outside GTA, travelling.
    Quote Originally Posted by kav2001c View Post
    Wind frequently does not receive calls (and worse plays odd messages to people trying to call, seems like phone number is disconnected or something).
    That's unfortunate. We have a very different experience in Vancouver. While data speeds are not stellar, and we do encounter rough patches, they are more than adequate for our purposes. We use the data connection for mail, web browsing, and streaming music via Google Play (at high quality) while driving. My device goes through one to two GB of cellular data in a typical month.

  15. #15
    Join Date
    Apr 2014
    Posts
    87
    Feedback Score
    0
    Quote Originally Posted by tvisforme View Post
    That's unfortunate. We have a very different experience in Vancouver. While data speeds are not stellar, and we do encounter rough patches, they are more than adequate for our purposes. We use the data connection for mail, web browsing, and streaming music via Google Play (at high quality) while driving. My device goes through one to two GB of cellular data in a typical month.


    I have very different experience anywhere within 5km radius of downtown Calgary. It's constant bad, bad and bad. I can push 5GB, only if I were to use phone between midnight and before 5AM in the morning. It is usable, only at edges of cities where sometimes I get to travel by. This is not a typical cell phone usage pattern for any normal people.

Page 1 of 6 1 2 3 4 5 6 LastLast

Similar Threads

  1. Replies: 3
    Last Post: 09-18-2011, 12:53 AM
  2. Replies: 7
    Last Post: 01-22-2006, 11:51 AM
  3. Replies: 8
    Last Post: 01-17-2006, 04:33 PM
  4. Port dealer/employee line away from T-Mobile
    By sty_730 in forum T-Mobile
    Replies: 15
    Last Post: 01-11-2005, 06:28 PM
  5. finaly switched away from nokia
    By astro1 in forum SonyEricsson
    Replies: 5
    Last Post: 01-08-2003, 04:08 AM

Tags for this Thread

Bookmarks