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Thread: 2 buck a month increase on Value Packs?

  1. #1
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    Thumbs down 2 buck a month increase on Value Packs?

    Got a surprise increase this week when my bill, generated on the 17th contained a $2/month/line increase for the cost of my (unchanged) value packs, along with a note stating that this was legal, even though I JUST finished negotiating my plan in November, admittedly without a tab.

    In my case that works out to a roughly 5% increase only 2 months into my present term.

    And . . . . . no advance notice?

  2. #2
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    2 buck a month increase on Value Packs?

    They’ve gotta pay for all the promised network investment in 2018 somehow! Not sure it’s totally legit without advanced notice. Are you sure it’s not mentioned in a previous bill? Maybe call to complain and if you don’t get anywhere, try CCTS?

  3. #3
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    No messages prior to the current bill (I went and rechecked) and, you'd think that after making a deal in early November pricing would remain stable for at east 90 days in any case . . . . .

    AFAIK, the deal with Rogers has always been that unless you make changes to your plan (or credits expire) that nothing changes.

    This is a new one for Rogers for me in the 33 years I've been with them. When the paper copy arrives I need to get on the phone with them anyway, since they screwed up the charges (again) for one of the lines.

    I will report what transpires once that happens.

  4. #4
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    ^My Experience has been that as a small individual its tough to Win from these Massive Corporations.

  5. #5
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    File a complaint with CCTS
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  6. #6
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    Quote Originally Posted by TadMorose View Post
    File a complaint with CCTS
    CCTS has nothing to do with value packs
    Public $120 Province Wide + 12GB - $6 Autopay - $9 Loyalty - $45 Refer = $20 per Month
    Telus SK North American Wide 7GB = $65
    Chatr (Mobi) $40 North America Wide + 6GB + 30 Mins Roaming
    Freedom $35 ($37-BTS) North America Wide + 8GB + 1GB Roaming

  7. #7
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    I'd file one anyways it will drag down their metrics. Based on prior experience you will most likely be offered something just to go away.

  8. #8
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    Quote Originally Posted by cal653 View Post
    I'd file one anyways it will drag down their metrics. Based on prior experience you will most likely be offered something just to go away.
    Only effects if it is a valid complaint
    Depending on tenure being offered a PR adjustment is certainly possible though

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