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Thread: Accidental phone use overseas charge, able to decrease?

  1. #1
    Join Date
    Mar 2004
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    Vancouver BC Canada
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    Accidental phone use overseas charge, able to decrease?

    My girlfriend brought her Fido phone overseas on a trip. She purchased a roaming voice plan (I believe $10 a day for some minutes, I don't know the exact details) to make calls out from India and (or) Hong Kong. In between her trip, she went to Nepal. At this time, I believe her sister made some calls from Nepal to Canada.

    In the end, my girlfriend got a $900 Fido bill. She found out on the bill it was because calling from Nepal is not included in the countries in the roaming plan.

    She has paid a partial amount of about $300-400 of it.

    Is there a way to reduce the $900 bill significantly?

    Please let me know here or in PM.

    Thanks

  2. #2
    Join Date
    Jul 2017
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    Besides trying to negotiate with Fido, not really.


    Sent from my iPhone X on Fido’s network using Tapatalk Beta.

  3. #3
    Join Date
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    Hey Vincent9V!

    Amanda here from Fido's Social Media team.

    Don't hesitate to let her know that she can reach out to us on Facebook Messenger or by Twitter DM and we'll take a look at that with her.

    - Amanda

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