Page 1 of 3 1 2 3 LastLast
Results 1 to 15 of 40

Thread: Why does T-Mobile charge $25 for a SIM card?

  1. #1
    Join Date
    Jan 2004
    Posts
    767
    Device(s)
    Nokia 3595
    Carrier(s)
    T-Mobile
    Feedback Score
    0

    Why does T-Mobile charge $25 for a SIM card?

    Just wondering. I need to switch from microSIM to nanoSIM and tried calling CS and 2 T-Mobile store. They all want to charge me $25. $25 for a piece SIM card seems outrages. It reminds me Best Buy charging $30 for a VGA cable.

    I remember a few years ago, T-Mobile was practically giving SIM cards away. My current microSIM comes from one of them. Then the promotion went from Free/$0.01 to $0.99, then $4.99. The only issue is SIM cards have expiration and all the ones I banked have expired.

    Getting a new SIM still requires me to transfer my service from 1 SIM to another. Going back and forth would be a big hassle. Yet, cutting SIM card is so much faster. In fact, a quality SIM cutter is less than $10 from Amazon, including adapter to go from small to large.

  2. #2
    Join Date
    Jul 2015
    Location
    United States
    Posts
    1,772
    Device(s)
    s6 note 4 and 5s
    Carrier(s)
    T Mobile
    Feedback Score
    0
    Quote Originally Posted by below20 View Post
    Just wondering. I need to switch from microSIM to nanoSIM and tried calling CS and 2 T-Mobile store. They all want to charge me $25. $25 for a piece SIM card seems outrages. It reminds me Best Buy charging $30 for a VGA cable.

    I remember a few years ago, T-Mobile was practically giving SIM cards away. My current microSIM comes from one of them. Then the promotion went from Free/$0.01 to $0.99, then $4.99. The only issue is SIM cards have expiration and all the ones I banked have expired.

    Getting a new SIM still requires me to transfer my service from 1 SIM to another. Going back and forth would be a big hassle. Yet, cutting SIM card is so much faster. In fact, a quality SIM cutter is less than $10 from Amazon, including adapter to go from small to large.
    It sounds like it's the activation fee.

    Sent from my SM-G965U using Tapatalk

  3. #3
    Join Date
    Dec 2003
    Location
    Alaska
    Posts
    2,704
    Device(s)
    IPhone 7 Plus
    Carrier(s)
    AT&T, T-Mobile
    Feedback Score
    0
    Quote Originally Posted by below20 View Post
    Just wondering. I need to switch from microSIM to nanoSIM and tried calling CS and 2 T-Mobile store. They all want to charge me $25. $25 for a piece SIM card seems outrages. It reminds me Best Buy charging $30 for a VGA cable.

    I remember a few years ago, T-Mobile was practically giving SIM cards away. My current microSIM comes from one of them. Then the promotion went from Free/$0.01 to $0.99, then $4.99. The only issue is SIM cards have expiration and all the ones I banked have expired.

    Getting a new SIM still requires me to transfer my service from 1 SIM to another. Going back and forth would be a big hassle. Yet, cutting SIM card is so much faster. In fact, a quality SIM cutter is less than $10 from Amazon, including adapter to go from small to large.
    To make more money.


    Sent from my iPhone using Tapatalk

  4. #4
    Join Date
    Jul 2015
    Location
    United States
    Posts
    1,772
    Device(s)
    s6 note 4 and 5s
    Carrier(s)
    T Mobile
    Feedback Score
    0
    Quote Originally Posted by jtludwig View Post
    To make more money.


    Sent from my iPhone using Tapatalk
    Yes they are no longer consumer-friendly

    Sent from my SM-G965U using Tapatalk

  5. #5
    Join Date
    Jun 2007
    Location
    Greater Los Angeles
    Posts
    9,315
    Device(s)
    Samsung GS9
    Carrier(s)
    T-Mobile USA
    Feedback Score
    15 (100%)
    Quote Originally Posted by dandn1321 View Post
    It sounds like it's the activation fee.

    Sent from my SM-G965U using Tapatalk
    I agree the SIM Kit fee (activation fee) is a rip off but thankfully it's one of those things you don't have to buy very often.

    Ways around that $25 fee:

    1. You can call customer care and make a network related complaint. After exhausting all options they ALWAYS recommend that you get a new SIM Kit. They can either send you one or notate the account for you to pick one up "for free," at your local store.
    2. Some authorized dealer stores sell them for $10. Still a total rip off but they are cheaper.
    “The Internet wasn’t meant to be metered in bits and bytes, so it’s insane that wireless companies are still making you buy it this way. The rate plan is dead — it’s a fossil from a time when wireless was metered by every call or text.” John Legere 1/5/2017

  6. #6
    Join Date
    Jul 2015
    Location
    United States
    Posts
    1,772
    Device(s)
    s6 note 4 and 5s
    Carrier(s)
    T Mobile
    Feedback Score
    0
    Quote Originally Posted by @TheRealDanny View Post
    I agree the SIM Kit fee (activation fee) is a rip off but thankfully it's one of those things you don't have to buy very often.

    Ways around that $25 fee:

    1. You can call customer care and make a network related complaint. After exhausting all options they ALWAYS recommend that you get a new SIM Kit. They can either send you one or notate the account for you to pick one up "for free," at your local store.
    2. Some authorized dealer stores sell them for $10. Still a total rip off but they are cheaper.
    Definitely a rip-off but there's always a way to acquire one for cheaper.

    Sent from my SM-G965U using Tapatalk

  7. #7
    Join Date
    Jul 2003
    Location
    Los Angeles
    Posts
    5,350
    Device(s)
    iPhone 8+
    Feedback Score
    0
    A sim cutter can cut micro to nano
    Cheap calling cards now available! Click here!

  8. #8
    Join Date
    Jul 2015
    Location
    United States
    Posts
    1,772
    Device(s)
    s6 note 4 and 5s
    Carrier(s)
    T Mobile
    Feedback Score
    0
    Quote Originally Posted by blacksurfer View Post
    A sim cutter can cut micro to nano
    Yeah that's even better I used to use scissors to cut my SIM cards

    Sent from my SM-G965U using Tapatalk

  9. #9
    Join Date
    Jul 2002
    Location
    Gulf Coast
    Posts
    14,679
    Device(s)
    Samsung Avant, Nexus 5X, Moto G
    Carrier(s)
    T-Mobile, Project Fi, PagePlus
    Feedback Score
    0
    It's how charge and activation fee without calling it an "activation fee". I wanted a spare SIM for international travel* and called Customer Service to see if they could send me one. They couldn't but told me, as a very-long-term customer, that if I went to the store and bought one, they would check back on my account in a week and credit me the cost. I did and sure enough, they did too. So, while I paid $25+tax for the SIM, I also got a credit for the amount.

    *If your phone is lost or stolen in the US you can go to a store and get a new SIM or T-Mobile will FedEx one to you. If it happens while you're abroad, you're SOL. They won't FedEX a replacement SIM internationally.
    Donald Newcomb

  10. #10
    Join Date
    Jan 2004
    Posts
    767
    Device(s)
    Nokia 3595
    Carrier(s)
    T-Mobile
    Feedback Score
    0
    Having a backup SIM to reactivate in case of phone is stolen. Now that is an interesting idea! If T-Mobile can lower their SIM price to $0.99 or less, I will get a couple.

  11. #11
    Join Date
    Mar 2018
    Posts
    372
    Feedback Score
    0
    They were running 3.99 sims a month or so ago with the promo sim399 I think it was. Not sure if it's still going or not.

  12. #12
    Join Date
    Jul 2015
    Location
    United States
    Posts
    1,772
    Device(s)
    s6 note 4 and 5s
    Carrier(s)
    T Mobile
    Feedback Score
    0
    Quote Originally Posted by SecretAgentCarl View Post
    They were running 3.99 sims a month or so ago with the promo sim399 I think it was. Not sure if it's still going or not.
    They're just trying to make more money off of their customers. AT&T and Verizon offer free SIM cards.

    Sent from my SM-G965U using Tapatalk

  13. #13
    Join Date
    Mar 2018
    Posts
    372
    Feedback Score
    0
    Quote Originally Posted by dandn1321 View Post
    They're just trying to make more money off of their customers. AT&T and Verizon offer free SIM cards.

    Sent from my SM-G965U using Tapatalk
    Yea but att and Verizon charge an activation fee. I think someone else said it as well, this is tmobiles activation fee. They went on and on before how they don't charge fees like Verizon and AT&T so they couldn't just start charging an activation fee, so they made SIM cards 25 bucks instead.

  14. #14
    Join Date
    Jul 2015
    Location
    United States
    Posts
    1,772
    Device(s)
    s6 note 4 and 5s
    Carrier(s)
    T Mobile
    Feedback Score
    0
    Quote Originally Posted by SecretAgentCarl View Post
    Yea but att and Verizon charge an activation fee. I think someone else said it as well, this is tmobiles activation fee. They went on and on before how they don't charge fees like Verizon and AT&T so they couldn't just start charging an activation fee, so they made SIM cards 25 bucks instead.
    Yes I understand that but at least it's not charged up front like what TMobile does.

    Sent from my SM-G965U using Tapatalk

  15. #15
    Join Date
    Mar 2018
    Posts
    372
    Feedback Score
    0
    Quote Originally Posted by dandn1321 View Post
    Yes I understand that but at least it's not charged up front like what TMobile does.

    Sent from my SM-G965U using Tapatalk
    I agree, and existing customers on AT&T and Verizon don't have to pay an activation fee if they need another sim card, it's only charged once at activation and an existing customer can get a free SIM from both companies if needed.

Page 1 of 3 1 2 3 LastLast

Similar Threads

  1. Replies: 3
    Last Post: 07-09-2014, 08:31 PM
  2. Replies: 24
    Last Post: 04-03-2014, 08:05 AM
  3. Does t-mobile charge you for using trapcall?
    By cricket1 in forum T-Mobile
    Replies: 5
    Last Post: 09-09-2009, 05:57 PM
  4. Does T-Mobile charge extra for call forwarding?
    By CeluGeek in forum T-Mobile
    Replies: 13
    Last Post: 04-21-2008, 12:14 PM
  5. Why does the v710 have options for a SIM card?
    By Raystream in forum Feature Phones
    Replies: 3
    Last Post: 10-14-2004, 02:16 AM

Tags for this Thread

Bookmarks