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Thread: FCC fines T-Mobile for faking rings in poor service areas

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    FCC fines T-Mobile for faking rings in poor service areas


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    That is no good

    In other words, it stinks TMobile would do that

    Have any other carriers been fined for similar?
    Last edited by wilbur101; 04-16-2018 at 02:33 PM.

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    I can understand not wanting dead Air, but instead of faking rings, they should have a message saying “please stand by while we’re attempting to connect your call” or something like that. Verizon does that when calls take longer to go through.

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    Quote Originally Posted by erikkarma808 View Post
    I can understand not wanting dead Air, but instead of faking rings, they should have a message saying “please stand by while we’re attempting to connect your call” or something like that. Verizon does that when calls take longer to go through.
    Yeah a message like that would be better. I'd rather it tell me what's going on instead of fake rings

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    That’s crazy if true. :-(
    “The Internet wasn’t meant to be metered in bits and bytes, so it’s insane that wireless companies are still making you buy it this way. The rate plan is dead — it’s a fossil from a time when wireless was metered by every call or text.” John Legere 1/5/2017

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    Obviously it's true.

    "As the FCC estimates it, and T-Mobile later confirmed"
    And

    *"The company admitted it had done so "hundreds of millions" of times over the years"

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    "Please wait, while the NEXTEL subscriber you are trying to reach is located".

    Maybe it's time for a similar message for T-Mobile?

    Sent from my PH-1 using HoFo mobile app

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    There's also more to it than just the fake rings, they also got busted not connecting phone calls to customers served by 3 rural carriers.
    https://www.phonescoop.com/articles/article.php?a=20470

    "T-Mobile failed to connect calls to customers served by three rural phone companies in Wisconsin."

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    Quote Originally Posted by SecretAgentCarl View Post
    There's also more to it than just the fake rings, they also got busted not connecting phone calls to customers served by 3 rural carriers.
    https://www.phonescoop.com/articles/article.php?a=20470

    "T-Mobile failed to connect calls to customers served by three rural phone companies in Wisconsin."
    There are rural carriers in Iowa (and maybe also Wisconsin) that are permitted to charge higher interconnection fees. They use this to set up "free" virtual "chat" or "conference" rooms. You call into the conference room and they make about 5˘/min for everyone there.
    Donald Newcomb

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    Quote Originally Posted by DRNewcomb View Post
    There are rural carriers in Iowa (and maybe also Wisconsin) that are permitted to charge higher interconnection fees. They use this to set up "free" virtual "chat" or "conference" rooms. You call into the conference room and they make about 5˘/min for everyone there.
    I dunno, based on the report TMobile was warned about it, said they fixed it and then when more complaints came in was found to have not fixed it. I'm not sure what TMobiles excuse for not connecting them are.

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    Quote Originally Posted by CircuitSwitched View Post
    "Please wait, while the NEXTEL subscriber you are trying to reach is located".

    Maybe it's time for a similar message for T-Mobile?

    Sent from my PH-1 using HoFo mobile app
    You beat me to that but I remember that when I had Nextel from 2001 thru 2005 time frame and that would help for ALL carriers cause I have a few friends that use T-Mobile & MetroPCS and I notice that I had a few times when calling my friends that there was a delay or so.
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    I remember a long-ago discussion about AT&T (or Cingular) vs Verizon, and how the CDMA carrier generated ringing tones that did not necessarily match the ringing of the receiving phone (like landlines would). Supposedly, GSM carriers passed-through the same rings from the receiving phone and of course, did match.

    But, technology advances and phone calls are much more digitally manipulated, now.

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    This is fraud, and the worst part is that those affected are not receiving any compensation, which is outrageous.

    I just switched over from AT&T to T-Mobile on Sunday with 5 devices, because AT&T was over charging me for services I wasn't using, and bad customer service. I have no contract with T-Mobile, but I am not going to make a move right now. If I do end up switching, I will go with Verizon, because AT&T really pissed off

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    I'm disappointed in TMobile. Sounds like they were doing it for a long time

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    Quote Originally Posted by themanhimself View Post
    I'm disappointed in TMobile. Sounds like they were doing it for a long time
    I'm with you. They got caught and now they have to pay. It's irritating similar to the way it felt when the US carriers were caught sending our info to the NSA without our knowledge.

    As long as they don't do it again I won't have continued heart failure over it. I would however like to see them make a public statement about it.

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