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Thread: How to activate new number online to avoid 30$ activation fee?

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    How to activate new number online to avoid 30$ activation fee?

    How to activate new number online to avoid 30$ activation fee? If I already bought a sim card how do I simply activate a number/plan on it thru self serve?

    They have a $30 fee now for activation at store. Yet they say online is free. I can't seem to find any option anywhere to do it. All I want to do is activate a number on a new plan on a sim card I already own.

    Thanks.

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    You can only activate online with a prepaid plan. Monthly plans require a call to Telus.

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    Quote Originally Posted by Orcadas View Post
    You can only activate online with a prepaid plan. Monthly plans require a call to Telus.
    Yes it seems like when you follow the prompts eventually you are confronted with 'contact us to activate'. So there's no option to avoid the $30 fee yet when you speak to them on the phone they say you can do it yourself. Wonderful!

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    If you say you tried to do it online but the site would not complete the process they can waive the fee.

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    If I do prepaid, an I able to later switch to monthly plan online myself? Thanks

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    Quote Originally Posted by Orcadas View Post
    You can only activate online with a prepaid plan. Monthly plans require a call to Telus.
    It seems to allow you to add a line
    They just want to call so thy can run credit check for new postpaid account
    It is sad I need to state the obvious but some people just don't get it. Any posts I make are my own OPINIONS and in no way represent the views of my employer

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    Quote Originally Posted by kav2001c View Post
    It seems to allow you to add a line
    They just want to call so thy can run credit check for new postpaid account
    I took a look at their website and it appears they no longer allow any postpaid activations period. They all refer to call in.

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    Quote Originally Posted by WorldIRC View Post
    I took a look at their website and it appears they no longer allow any postpaid activations period. They all refer to call in.
    Exactly.


    Sent from my iPhone X on TELUS’ network using HoFo Mobile app

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    Quote Originally Posted by kdguy1965 View Post
    How to activate new number online to avoid 30$ activation fee? If I already bought a sim card how do I simply activate a number/plan on it thru self serve?

    They have a $30 fee now for activation at store. Yet they say online is free. I can't seem to find any option anywhere to do it. All I want to do is activate a number on a new plan on a sim card I already own.

    Thanks.
    The best thing to do is to either call or do it in-store, because now it’ll you the SIM card + the activation fee. Had you done it all in-store, it would’ve been activation fee only minus $5 if you take online billing minus another $5 if you subscribe to pre-authorized payments, bringing the fee to $20, including the SIM card.


    Sent from my iPhone X on TELUS’ network using HoFo Mobile app

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    Quote Originally Posted by WorldIRC View Post
    I took a look at their website and it appears they no longer allow any postpaid activations period. They all refer to call in.
    Telus is playing hooky with everyone.

    Thats the bottom line.
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