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Thread: (Supposedly) Starting on 11/18 - all SIM card swaps will cost $15

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    (Supposedly) Starting on 11/18 - all SIM card swaps will cost $15

    From Reddit:

    https://old.reddit.com/r/MetroPCS/co...one_on_device/

    Calling CS to swap SIMs will cost $15. Assuming this is legit, that is.

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    Quote Originally Posted by bakedapple View Post
    From Reddit:

    https://old.reddit.com/r/MetroPCS/co...one_on_device/

    Calling CS to swap SIMs will cost $15. Assuming this is legit, that is.

    That'd be an annoying fee. Recently, I was able to change a device using the same Sim card though the voice Artificial Intelligence system, and it was good, much more capable experience then it used to be. Did the change and never spoke to an live person, just my voice talking to the AI bot. I like to talk to people, but I recognized that 4 minutes talking to a computer is going to cost about $0.15 while talking twenty minutes to someone I hope is being adequately compensated is going to have a cost.

    I'd consider it to be a grubbing rip off to be charged $15 it the change is done through the bot.

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    confirmed this morning by the metro manager of the store I have been using for the past six years.

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    Great I was tired of having to contact them to swap phones, if this comes true I’m going to move to Tmobile or cricket

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    Wow. What. A. Rip. Off. Who does that? The purpose of sim cards is to easily swap phones... something like this is the antithesis of that. I can't believe they're doing that under T-mobile brand, no less.

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    Can sim/phone swaps be done online with metro? Was thinking of switching but this could be a deal breaker
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    The uncarrier my ***.
    As a USA citizen I have the right to criticize my government. My thanks for this is endless in magnitude.

    Fascism is here led by a racist, hypersensitive, crass, immoral psychopathic traitor, narcissist liar committing High Treason against the USA.

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    Tello x2 (Sprint) $5 1-use/3mo no exp by 06.03.19

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    Disappointing to see

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    This is like going to a restaurant and getting charged extra to use the salt, pepper, plate, cutlery, napkin, etc.

    I guess the bean counters at TMO decided that instead of just screwing those that didn’t know any better (going into a store to swap SIMs and paying), they’ll just screw everyone over.

    So if one’s phone breaks and they want to put the SIM into another phone to you know...use service that’s already been paid for...but don’t have an extra $15 for this bulls**t fee, then they’re out. No service. And since this is prepaid with no contract there’s basically no recourse.

    Smooth move TMO.

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    Are they charging for online too?

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    Quote Originally Posted by plane View Post
    Are they charging for online too?
    First they make changes to accounts without permission now this....told you

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    Quote Originally Posted by Barciur View Post
    The purpose of sim cards is to easily swap phones...
    Not exactly. SIM cards were designed to minimize the possibility of phones being cloned and for security reasons. I don't disagree with the other thoughts on the change though. Costs next to nothing to swap a SIM in the billing system.
    Don't make me turn this car around.....

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    Again, is there a charge if one uses the Automated system?

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    Quote Originally Posted by veriztd View Post
    ....Costs next to nothing to swap a SIM in the billing system.
    This makes me wonder what the grumble factor would be if the fee was small say only $2 not $15

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    Quote Originally Posted by AutoOnion View Post
    First they make changes to accounts without permission now this....told you
    I'm not sure what you told me,in that my question has not been directly answered.

    Looking back to your original thread, i suppose,about a non authorised plan change,in which apparently metro upgraded your original plan features, without any extra charge,and for whatever reason,this offended you. Then you mentioned your "rights" associated with a prepaid plan,then preceded to back up your assertion with a more than 75 year old statement and a screen snap of an att postpaid contact to verify your supposed "rights". By the way, it is your "right" to complain, but it helps when what your writing sort of has a follow thru from point to point,and has some symbolice of validity and continuity associated with the comments.

    As far as your original thread your rights are to receive 30 days of service as prescribed with the terms of the original agreement. They are still deliverying that and a little more.

    As for current thread,if metro is beginning to charge to move a SIM to a different handset, then i don't like it, but my only recourse is to complain,to not change handset, or to drop service. However, since I'm paying such a very low rate for moderately good service at present which likely will continue to improve, and that rates are already increasing, i think my $25 rate is going to look very good in the near future as well as now, i imagine I'm going to stay right here and you and i are gong to continue to discuss our points of view. Thanks

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