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Thread: Upsell ?

  1. #16
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    UPSELL and the Basic plans no longer show in my phone app. Who knows about those silly people?

  2. #17
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    I just checked and UPSELL still shows up for me.

  3. #18
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    Quote Originally Posted by loboheeler View Post
    UPSELL and the Basic plans no longer show in my phone app. Who knows about those silly people?
    If they took away TMFL status, that is what you would see.
    By that same logic, my "upgrade" did not receive TMFL status as promised in the promotional e-mail from Tracfone.

    Also the TF website confirms my only phone without TMFL is the "upgrade". TF promo material is not to be trusted.

  4. #19
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    Quote Originally Posted by loboheeler View Post
    UPSELL and the Basic plans no longer show in my phone app. Who knows about those silly people?
    Right. It seems to change minute by minute. It seems to be consistant that the option shows for TMFL sims but, over about a 3 hour time span, it went from not showing the option to showing the option to not showing the option for a Smartphone only sim. This is nuts even for TF.

  5. #20
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    Quote Originally Posted by Tracfancier View Post
    If they took away TMFL status, that is what you would see.
    By that same logic, my "upgrade" did not receive TMFL status as promised in the promotional e-mail from Tracfone.
    My "promotional" TMFL has been erratic for a number of months. Still shows on the website, just not in the phone app now.

  6. #21
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    If Tracfone ever employed competent IT personnel, we probably wouldn`t see any more windfall glitches.
    I thought I read that Slim`s hodgepodge Family of Businesses included IT Companies?

  7. #22
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    Quote Originally Posted by Tracfancier View Post
    If Tracfone ever employed competent IT personnel, we probably wouldn`t see any more windfall glitches.
    If these are "glirches", the biggest one to fix ASAP is the loss of the 365 day option on the website. That goes way back in TF history.

  8. #23
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    Quote Originally Posted by Acee View Post
    I just checked and UPSELL still shows up for me.
    Do you have TMFL Basic card purchase options in the phone app?

  9. #24
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    Upsell just now worked for me. I had a TMFL AT&T sim expiring in a couple of weeks anyway, and no telling about the website getting fixed.

    I was a bit apprehensive because I already have one case going through the BBB.

  10. #25
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    Showing on the purchase plans - Add Ons, Pay as you go plans, Smartphone only plans and 1 year plans and UPSELL.

  11. #26
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    No upsell option for me. I went into my account and even added the 5.00 dollar text option and it still didn't show up as it used to.

  12. #27
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    Quote Originally Posted by Acee View Post
    Showing on the purchase plans - Add Ons, Pay as you go plans, Smartphone only plans and 1 year plans and UPSELL.
    Same options as of 7:45AM Central 12/14/18 on my phones with TMFL BYOP SIMs (Moto E5, LG Q6, ZTE Z222). Only has Add Ons and Smartphone Only plans for my friend's non-TMFL TF-branded ZTE Majesty Pro Plus.

  13. #28
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    Quote Originally Posted by hpham View Post
    Same options as of 7:45AM Central 12/14/18 on my phones with TMFL BYOP SIMs (Moto E5, LG Q6, ZTE Z222). Only has Add Ons and Smartphone Only plans for my friend's non-TMFL TF-branded ZTE Majesty Pro Plus.
    As of 7:15AM Pacific, the My Account app is showing Paygo and "Upsell" for my TF branded Smartphone only sim/phone. Another TF roll of the dice.

  14. #29
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    My app shows 4 categories:

    Pay as you Go Service Plans
    UPSELL
    1 year Service Plans
    Smartphone Only Plans.

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