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Thread: My iPhone battery case experience

  1. #1
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    My iPhone battery case experience

    Hi all,

    My Apple iPhone XS Max battery case (made by Apple and purchased from the Apple Store) arrived damaged: the metal piece on the interior of the case was bent downwards. Normally, it aligns with the lightning connector on the iPhone, but mine doesn't.

    Not realizing this, I tried to fit the phone into the case and the metal piece left a noticeable dent in the glass on the back of my phone.

    I'm super OCD about my phone and I know this will bug me until I get my next phone. But I also know life goes on. Not sure what I expected to hear, but Apple said it would cost $600 to repair the phone.

    Any advice, or should I just let this go?

  2. #2
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    do you not have the applecare plan for your phone ?? - https://www.apple.com/support/products/

  3. #3
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    I don't unfortunately, missed the deadline for purchasing it by one day.

  4. #4
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    Bought my case on eBay for $6 and I couldn’t be happier. Fits perfectly on my iPhone XS Max. You probably paid a lot for that case.
    Hartford, CT Area

  5. #5
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    Some kiosks and small stores might fix this for you. At my local mall they setup a kiosk out right out front of the Apple store fixing peoples' phones for a whole lot cheaper

  6. #6
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    Quote Originally Posted by DRC72 View Post
    Bought my case on eBay for $6 and I couldn’t be happier. Fits perfectly on my iPhone XS Max. You probably paid a lot for that case.
    To be fair, the $6 case probably doesn't offer a built-in battery, charging and lightning pass-through, and support for wireless Qi charging for both case and phone. Apples and oranges.

  7. #7
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    Case arrived damaged. Is it possible to prove that it was damaged when you received it? It depends on service center, but you could get at least some discount on repair...
    Check online reviews before buying your new gadget: https://www.pissedconsumer.com/categ...t-gadgets.html

  8. #8
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    Quote Originally Posted by DataDude View Post
    To be fair, the $6 case probably doesn't offer a built-in battery, charging and lightning pass-through, and support for wireless Qi charging for both case and phone. Apples and oranges.
    Good point! But still if the OP went through eBay even for a battery case, they still would’ve got a much better deal than going directly at the Apple store.

  9. #9
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    Try Googling and you will find some small stores to fix this at affordable rates.

  10. #10
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    i bought battery case from Amazon. still it's working good
    Mobilesentrix

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