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Thread: Problems porting into Verizon Prepaid from Page Plus iiphone SE

  1. #1
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    Problems porting into Verizon Prepaid from Page Plus iiphone SE

    I just spent 3 hrs in a chat with Verizon prepaid tech support.

    Ported an iphone SE from Page Plus to Verizon Prepaid last night

    Checked this AM
    phone calls OK
    Txt OK (turns out only when on Wifi)

    Decided to test LTE download. Turned off WiFi. No LTE data

    Per chat with tech the following were performed:
    Went through all resets including a factory reset.
    All data settings checked again and again
    Resets on Verizon end
    Tried a different SIM
    Nothing worked

    Verizon online check stated the phone was compatible. I checked this before even buying sim and time.

    I purchased the phone from apple new and successfully used it on PagePlus (which uses verizon network) for over 2 years.

    No Verizon is telling me that this phone is not compatible with their network.

    The iphone SE model number is MLLW2LL/A

    I can make and receive calls but need data.

    Anyone have any ideas?

  2. #2
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    Often times pageplus and other tracfone companies install a hidden APN on iPhones that run on the Verizon side, this is likely your problem. The ONLY solution is a full erase and reset, simply resetting the network settings doesn’t remove this hidden APN.

  3. #3
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    since page plus is owned by tracfone, it may
    have the locked APN profile, do a full factory reset
    with no restore from itunes backup - https://discussions.apple.com/thread/8355685
    see this - https://www.howardforums.com/showthr...erizon-Prepaid

  4. #4
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    Quote Originally Posted by october262 View Post
    since page plus is owned by tracfone, it may
    have the locked APN profile, do a full factory reset
    with no restore from itunes backup - https://discussions.apple.com/thread/8355685
    see this - https://www.howardforums.com/showthr...erizon-Prepaid
    Am I reading this right:

    If I buy a new different iphone and do a restore I will have the same problem with the APN?

    This is what it looks like to me.

  5. #5
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    TF deviousness continues to astound me.
    As a USA citizen I have the right to criticize my government. My thanks for this is endless in magnitude.

    Fascism is here led by a racist, hypersensitive, crass, immoral psychopathic traitor, narcissist liar committing High Treason against the USA.

    Red Pocket (AT&T) $192yr UTnT 5GB exp 08.08.19
    Red Pocket (AT&T) $184.50yr UTnT 1GB exp 02.19.20
    T-Mo Gold Rewards $10yr exp 01.16.20
    Tello x2 (Sprint) $5 1-use/3mo no exp by 06.03.19

  6. #6
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    Quote Originally Posted by october262 View Post
    since page plus is owned by tracfone, it may
    have the locked APN profile, do a full factory reset
    with no restore from itunes backup - https://discussions.apple.com/thread/8355685
    see this - https://www.howardforums.com/showthr...erizon-Prepaid
    You had the solution!

    Factory Reset
    Created new Apple account
    Cell data now works

    Since my contacts were on Gmail just adding gmail and login good to go
    My pictures were on Google pictures again just log in.

    I have to reload apps but this gives me a good chance to clean house.


    Again thanks much. 3+ hours with verizon tech support and they gave up and blamed the version of the phone I have.

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