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Thread: How do I get rid of a Chrome page on Samsung galaxy J7 Crown?

  1. #1
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    How do I get rid of a Chrome page on Samsung galaxy J7 Crown?

    This is a Tracfone using the Verizon system.
    Is this malware or just a bad site that did something to lock their page on my phone as advertising?

    When I close close all recently used apps, I'm on the page where the buttons for apps are.
    When I pushed the Chrome button, I used to get a list of 6 or so recently viewed sites along
    with a bar for entering searches for Google.

    That's gone. And as soon as I push Chrome, I get a page from carlinconsultinggroup.biz.
    I can't delete it by clearing history. I had looked up a phone number that called my phone,
    and this was one of the sites for looking up a number. But I couldn't get it off the phone.

    I have to use the menu dots to get to my bookmarked pages.

    How do I get the list of Chrome recent sites showing again?

    Or where is a website where I might get help?

  2. #2
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    Just reset the device and use it freshly.

  3. #3
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    Normally you need to clear all cache and cookies and since you already do that, I would prefer install an AV there's plenty on the play-store. Hope it helps.

  4. #4
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    You should do the Factory Reset and after doing this, you will get rid of all the problems you're facing now.

  5. #5
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    Install an AV, and do a full scan. If it doesn't help, try to reset your phone to a factory setting. If it still doesn't help, I'm blank....

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