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Thread: Plan tweaks incoming?

  1. #16
    Join Date
    Aug 2011
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    Quote Originally Posted by cellbot414 View Post
    I did this yesterday and the rep didnt respond at all. Maybe ill try again today?


    Sent from my SM-N960U using HoFo mobile app
    Tried to call and still a no go

    Sent from my SM-N960U using HoFo mobile app

  2. #17
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    Apr 2009
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    Quote Originally Posted by cellbot414 View Post
    Tried to call and still a no go

    Sent from my SM-N960U using HoFo mobile app
    I was told it would show up on my account within 4 hours, that was 10 hours ago and still nothing. I'll report back tomorrow

  3. #18
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    Aug 2010
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    Sorry for my double posts my phone was acting up

  4. #19
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    Apr 2009
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    Quote Originally Posted by wr2m View Post
    This morning I called VZW Prepaid customer service and told them I was going to move my 2 lines to the ATT 16gb promo at the end of my billing cycle. After a short hold time they matched the ATT promo and gave my 2 lines 1 extra GB (re-occurring) per line bringing me up to 16gb (the current VZW promo). This deal is pretty hard to beat when combined with the discounted pin cards on Ebay
    Update, on 5/22/19 I called Verizon via 611, told the agent I was considering cancelling to take advantage of ATT's 16g promo, I was transferred to retention. The retention agent immediately placed a $20 credit on my account (I have 2 lines) to compensate me in the event I needed to purchase an extra gig, I assume to match ATT's 16gb

    The agent then told me that when my next billing cycle starts on June 3rd I will then be placed on the new "Double Data" plan.

    Being a skeptic when any CSR tells me anything I called 2 times since May 22 to confirm this Double Data promise. This morning I called for the 3rd time and the agent did indeed confirm that my plan will change to Double Data plan effective 6/3/19. Details to follow...

  5. #20
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    Sep 2019
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    Prepaid is overdue for some plan changes, the last overhaul was nearly a year ago. Wish they would compete on price with AT&T prepaid for unlimited plans and offer a higher tier postpaid-like unlimited plan like AT&T has.

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