Results 1 to 5 of 5

Thread: Pros and cons of porting business number to gv - 2019 latest info please

  1. #1
    Join Date
    Aug 2011
    Posts
    60
    Feedback Score
    0

    Pros and cons of porting business number to gv - 2019 latest info please

    Hello

    I ported my personal cell number to Google voice 3 years ago and got a $90 a year plan from Redpocket mobile for the Google number to ring to (because my understanding is that you still need to provide Google a real cell phone number to be able to port your old number to GV).

    So far it has worked great and I love the benefit of being able to talk and text no matter where I am in the world as long as I have WIFI (or cellular mobile connection). I also love the fact that I can use it from whatever device I want.

    I am now seriously thinking about porting my work cell number to Google Voice as well. My current work cell number is on the AT&T prepaid "unlimited" $45 a month plan.

    The plan would be to port the work number to GV and get a different AT&T prepaid cell number for the GV work number to ring to. GV would handle the voicemail, transcription and text.

    I also plan get a really good top of the line Android phone to avoid any glitches. That way, I could take one good phone wherever I go, and handle all my Business and personal voice and texts. Any suggestion on that phone would be welcome too.

    Couple questions:

    1. Has anyone done this with a business number? For me, it has to work seamlessly with no lag or issues whatsoever. I have only experienced occassional lags etc on my personal google voice number, but then, some small issues that may be acceptable for a personal number cannot be acceptable for a professional number.

    2. What are the main CONS of porting a professional number to GV (information good in 2019)? I know a lot has changed with GV over the years and most of the changes have been for the better.

    3. My understanding is that GV somehow uses your regular cell phone line to handle the calls once the "handshake" has been made between your GV and the cellular network. I read somewhere that GV only uses data to make the inital "handshake". Can anyone confirm this? Would GV work different if I were in a bad data reception area like the mountains but still have halfway decent cell reception?

    4. What are the greatest PROS

    5. Any tips and tricks to make GV work for your business line seamlessly?

    Any input would be greatly appreciated

  2. #2
    Join Date
    Feb 2009
    Posts
    5,318
    Feedback Score
    0
    In one of my careers 1 call a year usually resulted in at least 10% of my income for that whole year. So no way would I consider porting a mission critical number to GV.

    But I don't know your business.
    If my actions include deeds of philanthropy in charity and acts of loving kindness I am living in my Faith.

    Red Pocket (AT&T) $192yr UTnT 5GB exp 08.08.19
    Red Pocket (AT&T) $184.50yr UTnT 1GB exp 02.19.20
    T-Mo Gold Rewards $10yr exp 01.16.20
    Tello x2 (Sprint) $5 1-use/3mo no exp by 10.05.19

  3. #3
    Join Date
    Jul 2007
    Location
    PNW
    Posts
    2,263
    Device(s)
    Pixel2 XL iPhone SE
    Carrier(s)
    VZW prepaid, Page Plus
    Feedback Score
    0
    Quote Originally Posted by stinky_feelpol View Post
    2. What are the main CONS of porting a professional number to GV (information good in 2019)? I know a lot has changed with GV over the years and most of the changes have been for the better.
    I frequent the Google Voice support forums. Single biggest issue I see with people using GV as their business number is getting their GV account shut down because of overuse/misuse. Some people will blast out text messages to all their clients or be making tons of phone calls in a short period of time. Google uses (secret) algorithms to determine what is "misuse" of the service. Google won't give guidelines on what constitutes misuse because they don't want people trying to "game" the system. You can try and appeal their decision but if they turn you down (which often happens) you are done and so is your GV account. You also lose your phone number (unless you ported it in).

    In my view, it's a huge risk using Google Voice as your business number. I've seen people come absolutely unhinged when their account is shut down and they lose their number. Business users are supposed to be using Google Voice with G Suite and not be using the consumer version of GV.

  4. #4
    Join Date
    Aug 2011
    Posts
    60
    Feedback Score
    0
    Hi Bumping this thread (sorry this is going to be a lengthy post)

    Thank you, Taoman for your input. I do not want to abuse the free google voice service, so I am now considering your advice and thinking about getting the G-Suite with Google Voice for my business phone (currently on AT&T prepaid) and porting it to GV- the basic service ($10 per user) should work fine for me.

    My current setup
    By Business Phone - AT&T prepaid. I have conditional forwarding (Busy, unanswered or unavailable to a GV number so my voicemail is handled by GV and it works beautifully). At $40 a month with autopay, AT&T prepaid works fine for the most part, but it is a nightmare when I have to call customer service for help.

    I recently got a new phone (Moto G3 play) and I am not able to conditionally forward my calls from my phone settings (I get network or SIM error). I have to call AT&T so that they can do it from their end, but some of their reps messed it up so much that I had to call multiple times and spend many hours before they did the conditional forwarding to GV from their end, but I am still not able to do so from my phone settings if I change my forward number (I was always able to do it with my old HTC from phone settings - call - call forwarding, but it does not work anymore with the new Motorola or the old HTC as well, which leads me to believe that it is a SIM/network issue and not necessarily a phone hardware issue. I even got a new SIM from AT&T but still the same error - network or SIM error). Right now, whatever AT&T did from their works for me fine and I have my calls conditionally forwarded to my GV, but if anything changes, I would have to go through the customer service nightmare again.

    So, questions:

    1. Any cons of porting the business number to the paid G suite Google voice service and have it ring to a different prepaid number? Voicemail would be handled by GV. That way, I can change the prepaid number to any carrier or any number I like but I can keep the GV work number indefinitely.

    2. I would get a different prepaid number for the GV calls to be forwarded to. I might get a different AT&T prepaid number, but I am also considering Redpocket or Straight talk. Anyone have any input as far as comparison between AT&T prepaid, Redpocket, Straight talk or any other GSM MVNOs - as far as roaming, high speed data quality etc etc?

    Thank you in advance

  5. #5
    Join Date
    Aug 2011
    Posts
    60
    Feedback Score
    0
    Hi shortening my long winded post
    1. Any cons of porting the business number to the paid G suite Google voice service and have it ring to a different prepaid number? Voicemail would be handled by GV.

    2. I might get a different AT&T prepaid number for my biz GV number to ring, but I am also considering Redpocket or Straight talk. Anyone have any input as far as comparison between AT&T prepaid, Redpocket, Straight talk or any other GSM MVNOs - as far as roaming, high speed data quality etc etc?

    Thank you in advance

Similar Threads

  1. pros and cons of tethering to internet from cell phone
    By ksfordman in forum General Mobile Questions and Discussion
    Replies: 2
    Last Post: 05-03-2009, 10:41 PM
  2. Pros and Cons of switching from Nextel to Boost
    By Shadowless127 in forum General Nextel Discussion
    Replies: 13
    Last Post: 07-07-2005, 11:16 AM
  3. Replies: 4
    Last Post: 12-05-2004, 12:15 PM
  4. Pros and Cons of updating to version .02
    By Paulie312 in forum Software
    Replies: 1
    Last Post: 07-22-2003, 07:37 PM
  5. pros and cons of R520?
    By cuto in forum General Mobile Questions and Discussion
    Replies: 0
    Last Post: 07-11-2001, 11:39 AM

Tags for this Thread

Bookmarks