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Thread: question about phone warrenty on Verizon Wireless Samsung Phone.

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    question about phone warrenty on Verizon Wireless Samsung Phone.

    I have a Verizon Wireless Samsung Galaxy J3 V 3rd GEN. The top volume rocker on the side of the phone is going out and I have to press it hard or hold it in to respond. The problem I have is a couple of months ago I drooped the phone on a concrete sidewalk and it took a small chunk of plastic out of back top right corner of the phone. It also has multiple scratches on the back of the battery lid and a little scratch on the screen from my keys being in the same pocket. I wanted to know if Samsung will even warranty the handset in that condition?

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    Quote Originally Posted by idavenport90 View Post
    I have a Verizon Wireless Samsung Galaxy J3 V 3rd GEN. The top volume rocker on the side of the phone is going out and I have to press it hard or hold it in to respond. The problem I have is a couple of months ago I drooped the phone on a concrete sidewalk and it took a small chunk of plastic out of back top right corner of the phone. It also has multiple scratches on the back of the battery lid and a little scratch on the screen from my keys being in the same pocket. I wanted to know if Samsung will even warranty the handset in that condition?
    Not likely to be covered by warranty. Hope you have insurance.

    Sent from my SM-T580 using HoFo mobile app
    Don't make me turn this car around.....

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    Quote Originally Posted by veriztd View Post
    Not likely to be covered by warranty. Hope you have insurance.

    Sent from my SM-T580 using HoFo mobile app
    I added the Total Mobile Protection to my account when I purchased the phone. So I will wait for it to go out completely and fill out an accidental damage claim.

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