Results 1 to 6 of 6

Thread: Tello Support

  1. #1
    Join Date
    Jul 2010
    Posts
    141
    Carrier(s)
    AT&T
    Feedback Score
    0
    vBActivity - Stats
    vBActivity - Bars

    Tello Support

    Just wanted to let everyone know the great support I've gotten from the folks at Tello.

    Two or three times now when I've contacted them they have been quick to respond and always with the answers I'm looking for.

    Today I had a question about my payment methods and within five minutes I had an email answering my question.

    I can't remember any support staff being that fast and accurate with answers.

    Just to go a little off topic, they also automatically changed my plan to a better deal for the same amount. You don't even have to look for better deals on their site as they automatically give it to you. At least in my case they did.

    So far, nothing but positives from this outfit.........

  2. #2
    Join Date
    Sep 2014
    Posts
    395
    Feedback Score
    0
    vBActivity - Stats
    vBActivity - Bars
    Quote Originally Posted by curvefan View Post
    Just wanted to let everyone know the great support I've gotten from the folks at Tello.

    Two or three times now when I've contacted them they have been quick to respond and always with the answers I'm looking for.

    Today I had a question about my payment methods and within five minutes I had an email answering my question.

    I can't remember any support staff being that fast and accurate with answers.

    Just to go a little off topic, they also automatically changed my plan to a better deal for the same amount. You don't even have to look for better deals on their site as they automatically give it to you. At least in my case they did.

    So far, nothing but positives from this outfit.........
    They have probably the best customer service of any mobile company, MVNO or otherwise. I had a difficult port last summer and they worked with me responding to emails over the weekend. Always quick and helpful. Just wish they had other options besides Sprint. I'd even pay a little more for a T-Mobile option.

  3. #3
    Join Date
    Jan 2004
    Location
    Mars
    Posts
    3,023
    Device(s)
    Tin cans and a string
    Feedback Score
    1 (100%)
    vBActivity - Stats
    vBActivity - Bars
    Considering the crap company they're partnered with, agreed, their support is outstanding. Better than ringplus was. Wonder what will happen if the sprint sale actually goes through.

  4. #4
    Join Date
    Nov 2018
    Posts
    14
    Feedback Score
    0
    vBActivity - Stats
    vBActivity - Bars
    Good to know. For their services with voices, they charge taxes. Does anyone know if they charge taxes if one selects data only with no minutes? In theory shouldn't.

    Sent from my moto g(6) using HoFo mobile app

  5. #5
    Join Date
    Jan 2019
    Posts
    52
    Feedback Score
    0
    vBActivity - Stats
    vBActivity - Bars
    Quote Originally Posted by tanzm77 View Post
    Good to know. For their services with voices, they charge taxes. Does anyone know if they charge taxes if one selects data only with no minutes? In theory shouldn't.

    Sent from my moto g(6) using HoFo mobile app
    In 2017 I used them with data only for several months. No taxes at that time in my location.

  6. #6
    Join Date
    Sep 2005
    Posts
    1,601
    Feedback Score
    0
    vBActivity - Stats
    vBActivity - Bars
    I don't think you can find a better deal or company if Sprint's NATIVE coverage works for ya. Their monthly T&T plans are fantastic but their Paygo is the real gem. Pretty cool how $10.00 could last for years on an emergency line or very low use line. I've got both my elderly parents on the UT&T for $8.00 each per month

Similar Threads

  1. No support for Palm 500s and Nokia 8890
    By jaygalvin in forum Nokia
    Replies: 6
    Last Post: 08-12-2001, 01:35 AM
  2. Nokia supports the SCKL code
    By MikeMcdonnel in forum Nokia
    Replies: 3
    Last Post: 07-24-2001, 11:12 AM
  3. Replies: 3
    Last Post: 07-15-2001, 12:58 PM
  4. S40 and Siemens Customer Support
    By cake in forum Siemens
    Replies: 0
    Last Post: 07-12-2001, 06:54 PM
  5. Replies: 18
    Last Post: 07-11-2001, 05:29 PM

Tags for this Thread

Bookmarks