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Thread: Q: Program a SIM Card to use for 911 Location info on a Medical Alert Pendant

  1. #1
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    Q: Program a SIM Card to use for 911 Location info on a Medical Alert Pendant

    I bought a Two-Way Mobile Communication Medical Alert & GPS Tracker Device the same as the one pictured but a different brand. Typical in "I've fallen & I can't get up" scenarios.

    Before turning it on for the 1st time I took out the preinstalled SIM Card.
    The device is charging now.

    I'm assuming I can press the button & it'll dial 911 without a SIM Card.

    But there will be no telephone # associated with the device. Therefore no "home" location on file with the 911 system.

    But if I buy a cheap ATT MVNO plan & use that SIM. I've heard I can register the "home" location myself with the 911 system.

    So is all the above correct?
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    Last edited by zapjb; 07-27-2019 at 07:24 AM.
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    I'm making some progress.

    I acquired my device from a company offering a paid monthly monitoring service. Did not come with a manual. Next paragraphs show why.

    I acquired a owners manual of a rebranded device (looks the same, many other rebrands) that charges up to 20x+ for the device & you program it to call 911 & 2 other #s. No monitoring offered therefore no monthly fees. Again no monitoring except the claim that Automatic Fall Detection is inherent in the hardware will detect a fall from 2 feet then the device will beep 10x & call 911.

    The device did not or I couldn't get it to call 911 without a SIM card.

    Afaik this device is best when used with an active ATT SIM. At least several rebranded devices charging monthly monitoring fees use the ATT network. Not even 1 used T-Mobile.

    This is a 3G GSM device (ATT will discontinue 3G Jan 2022) so ~2.5 years useful hardware lifespan.

    I did not have an active ATT backbone SIM that I wanted to try in this.

    I did have an active T-Mobile SIM from a glovebox phone that I was willing to experiment with. After a long delay it did call 911. SUCCESS! The call was muddled from hardware or poor T-Mobile coverage here. This was after programing the SIM.

    I ordered a $10/3 mo H2o (ATT) SIM card. Then I will link with smart911. I will update this thread. Useful programming instructions in next post.
    Last edited by zapjb; 07-27-2019 at 07:30 AM.

  3. #3
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    [Changed it a bit.] Slide the SIM card holder towards the center to release SIM.

    User’s Guide for the .......


    DEVICE CHARGING:
    For the first time of use, please fully charge the unit for at least 2 to 3 hours

    Using the USB charger or using docking station to charge
    • Place the device on the docking station.
    • Connect the Micro USB side of the cable to the docking station port and connect
    the other end of the cable to the designated AC power source (USB/AC adaptor).

    SWITCHING THE DEVICE ON AND OFF:
    • To turn on the device: press the side power button for 1 second, all the LEDs
    will flash rapidly. Device can be also turned on automatically by charging via
    USB or put it into the docking station.

    • To turn off the device: press and hold the side button and SOS button together
    for 1 second until the LEDs off.


    WATERPROOF:
    Your ....... is 100% waterproof and can be worn in the shower or even
    submerged under water for brief periods of time. Do not submerge for longs periods of
    time.

    PLEASE NOTE: Do not remove the back cover at any time; this will break the
    waterproof seal. Also, removing the back cover voids any and all warranties.

    LOCATING/STATUS:
    To receive a text message with a GoogleMaps link to the current location of the device
    send a text to the phone number associated with the device. The body of the text should
    be ‘LOC’. To receive a text message with the device status such as programmed
    numbers and battery status send a text to the phone number associated with the
    device. The body of the text should be ‘STATUS’.

    GPS LOCATING:
    The precision that 911 will be able to locate the unit can range from several feet to
    hundreds of feet. This unit has full two-way voice communication and that should be the
    primary method to direct assistance to the user.

    WHAT DO THE FLASHING LIGHTS ON THE SIDE OF THE UNIT MEAN?
    Charging Status – Blue Light:
    • Blue light is on solid: the unit is charging
    • Blue light is blinking quickly: unit has less than 15% power and should be
    recharged
    • Blue light is off / blinking slowly: unit is fully charged

    CELL SIGNAL Status – Green Light:
    • Green single flash every 3 seconds: unit is connected to Cellular network

    PROGRAMMING THE UNIT:
    The unit has 2 buttons that will dial: the SOS button on the top and the On/Off/Call button on the side.

    The unit can store 3 contact numbers. Contacts 1, 2 and 3 can be dialed when you press the SOS button.

    Contacts 2 and 3 are can be dialed alternately by pressing the On/Off/Call button.

    To program the contact numbers send a text message to the phone number assigned to your unit.

    To program the first contact send a text message exactly as follows: ‘a1,PHONE NUMBER TO CALL’

    To program the second contact send a text message exactly as follows: ‘a2,PHONE NUMBER TO CALL’

    To program the third contact send a text message exactly as follows: ‘a3,PHONE NUMBER TO CALL’

    Example, to program the first contact number as 1234567890, send the following text message to the
    phone number assigned to the device ‘a1,1234567890’

    ACTIVATING AN SOS ALARM:
    Press and hold the SOS button for 3 seconds until the device vibrates, and then the
    green light will start to flash rapidly to confirm the request. After that, the unit will text
    and then call your 3 contact numbers in order.
    --OR --
    Press the On/Off/Call button on the side for 3 seconds until the unit vibrates, and then
    green light will start to flash to confirm the request. After that, the unit will call the
    second and third contact numbers in order.
    To end the call, press the SOS button.

    LOW BATTERY ALARM:
    The ....... has a Low Battery Alarm. When the battery on the unit gets to
    less than 15%, the blue light on the unit will flash rapidly to warn the user that the unit
    needs to be charged.

    AUTOMATIC FALL DETECTION:
    When the unit detects a fall from at least 2 feet above the ground it will begin to beep.
    This is to indicate that it has detected a fall and will soon begin to call 911 automatically.
    After approximately 10 beeps it will call 911. To cancel the call before it calls 911, press
    the SOS button.

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    I bought mine on A***** [a member of a legendary race of female warriors] for $10.

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