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Thread: So mad I could cry. Iphone no service and calls failing

  1. #1
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    So mad I could cry. Iphone no service and calls failing

    Anyone else having issues with their Iphones on Cricket?
    -Iphone x- dropping calls
    -Iphone 6- won't even make calls shows no service or shows cricket and nothing works.
    i have gone to Apple and called cricket like 5 times!
    I've reset network, reset phones, synced, updated, swapped sim test.

    anyone have this happening to them? or any diff suggestions

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    Do you get a decent At&t signal at your location? There are many areas were At&t and Verizon just don't have good coverage. I can't pull a Verizon signal at the cabin so I had to go with Cricket.

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    Yes, I get good coverage. my youngest son's doesn't work anywhere

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    cricket escalated my case. then they called back when i was at the dr and said the agent didn't put my address on the ticket so they are closing it. when i called back again, the agent said that dept wrote it was due to inactivity. then they said the SIM. they just make stuff up!

  5. #5
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    Terrible, terrible. Hope you get sorted.
    If my actions include deeds of philanthropy in charity and acts of loving kindness I am living in my Faith.

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  6. #6
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    Quote Originally Posted by kellylynn View Post
    Anyone else having issues with their Iphones on Cricket?
    -Iphone x- dropping calls
    -Iphone 6- won't even make calls shows no service or shows cricket and nothing works.
    i have gone to Apple and called cricket like 5 times!
    I've reset network, reset phones, synced, updated, swapped sim test.

    anyone have this happening to them? or any diff suggestions
    Strange..........is this a sudden change after using cricket for awhile ? Tell your story with more details, if you would.
    Do you think it is Cricket service ( SIM provisioning, account / billing problem, tower down, etc....? ) or your Phones ?

  7. #7
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    Did you try with SIMs in Androids?

    Did you buy your iphones from reputable sellers?

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    Quote Originally Posted by Fishx65 View Post
    Do you get a decent At&t signal at your location? There are many areas were At&t and Verizon just don't have good coverage. I can't pull a Verizon signal at the cabin so I had to go with Cricket.
    Yes, At&T and Verizon both come in good. I know where the two dead zones are in my town for At&t.

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    No I didn't try SIMS in Androids. Don't have android. all 6 iphones. i can't think of any of my friends with androids.

    yes i got two from Apple, two from cricket, one off a friend who was on AT&T, and one was a work issued AT&T phone they let us keep when we went BYOM.

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    So they did call back and said the extra SIM I never used was too old and that was the problem. So I put my SIM in the phone and still nothing. they are supposed to call me back by tomorrow.

    now that you mention billing I think this started when I temporarily suspended one child's phone and they screwed up my billing. when i called to get it unsuspended they said the billing was messed up because they shut off the wrong phone. hmmmmmm

  11. #11
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    I’ve had some screwy things happen with billing changes but that was a long time ago. I have had four iPhones on Cricket for well over 4 years and no major issues. Recently I’ve seen a drop in performance and slowdowns. I’ve read in the past updating SIM cards can help as older SIMs can be problem areas.

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    Quote Originally Posted by glowblue View Post
    I’ve had some screwy things happen with billing changes but that was a long time ago. I have had four iPhones on Cricket for well over 4 years and no major issues. Recently I’ve seen a drop in performance and slowdowns. I’ve read in the past updating SIM cards can help as older SIMs can be problem areas.
    I think u are correct. They messed up my billing and I haven’t bought new SIMS in years. The higher level support is suppose to be looking into it. I’m going to buy a new sim to have on hand Incase.


    I’ll keep u posted

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    Any new update kellylynn? I know my mom is having issues with her phone (android) inside our home and ive noticed lately that I just barely get bars anywhere that I used to get fine service. We just got new sims and nothing has changed.

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