Switch BYOP sim from TM to ATT?

[larrycl]

I recently activated my first tracfone account using a BYOP TF/TMobile sim. Unfortunately, Tmo seems to have poor coverage where I live. My setup kit was a triple sim kit, so I have an unused TF ATT sim laying around.

Can I switch my TF account to move over to the TF/ATT SIM (and ATT network)? If yes, what's the process? Is this something I can do automated online, or do I need to call customer service?

TIA.

[ST Dog]

Yes, you can switch to the other SIMs in the kit.

Yes you can do online. Just go to activate the SIM you want to use and when given the option* choose transfer existing service. That will move number and balances to the new SIM.





* the options are labeled different than the last time I did it, and you need the new SIM number to get to them so can't give the exact list presented.

[hpham]

When activating the new (AT&T) SIM online, it'll ask if you want to KEEP YOUR PHONE NUMBER. Reply YES and it'll ask the phone/SIM number of the current T-mo SIM. It's easier if both SIMs are added to your account first. Else, it'll ask some questions to confirm that you're the owner of the T-mobile SIM/phone number.

[larrycl]

thanks guys, that worked great!