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Thread: Unable to log in?

  1. #1
    Join Date
    Jan 2014
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    Unable to log in?

    I need to log into the Tracfone web site to change my credit card info, but the user name and password that I've always used doesn't work ("Invalid username or password"). Anyone know of any trouble in this regard?

  2. #2
    Join Date
    Oct 2014
    Posts
    6,809
    Device(s)
    LG Q6, Moto E5, LG G6
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    I just logged into my three TF accounts at 3:15PM Central 8/13/19 and they all worked normally. You might have to get a rep to reset your password.

  3. #3
    Join Date
    Jul 2005
    Location
    United States
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    18,441
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    Samsung Galaxy S9+
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    Sprint
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    Could have been a simple internet issue that should be temporary. It's not the end of the world, you could call in for assistance.
    Don't make me turn this car around.....

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