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Thread: There's no more money in my Lucky Mobile account, there was $35. in my account, why ?

  1. #1
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    There's no more money in my Lucky Mobile account, there was $35. in my account, why ?

    Hello

    I have the Lucky Mobile 50 Minutes Canada-Wide Calling Plan $10 /month.

    There was $45 in my Lucky Mobile account, the 11 of august there was the $10. payment, after that payment there was $35. in my account, now it's all gone and there's no more money in my Lucky Mobile account.

    How come ?

    The Lucky Mobile phone number are no use, it's only a recording.

    What can I do ?

    Thank

    Gaetan

  2. #2
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    Quote Originally Posted by gaetan8888 View Post
    ...I have the Lucky Mobile 50 Minutes Canada-Wide Calling Plan $10 /month.

    There was $45 in my Lucky Mobile account, the 11 of august there was the $10. payment, after that payment there was $35. in my account, now it's all gone and there's no more money in my Lucky Mobile account.

    How come ?

    The Lucky Mobile phone number are no use, it's only a recording.

    What can I do ?...
    Contact Lucky Mobile Gaëtan!
    Disclaimer: All my posts, replies, comments and/or opinions expressed on www.howardforums.com are my own contribution only. The views expressed on this page do not necessarily represent or reflect the views of Fido, its management or employees.
    Fritz Z24...

  3. #3
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    Hello

    I did phone them at 1-833-885-8259

    But it's only a machine with pre-recorded messages, and no human to respond.

    And we can't contact them by email.

    Anybody know how to talk to somebody at Lucky Mobile ?

    Thank

    Gaetan

  4. #4
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    Was there any resolution to this problem?

  5. #5
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    Quote Originally Posted by Ian Brantford View Post
    Was there any resolution to this problem?
    Hello

    Yes.

    Thank

    Gaetan

  6. #6
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    So what did happen?

  7. #7
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    Quote Originally Posted by Ian Brantford View Post
    So what did happen?
    Hello

    I did talk to somebody at Lucky Mobile and he corrected the error. You need to call them and press 0 many times , to
    talk to somebody .

    Gaétan

  8. #8
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    So it was a genuine error and help was eventually there. Thanks.

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