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Thread: Cell Spot Time zone Issue

  1. #1
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    Cell Spot Time zone Issue

    Hello. Mom has a new Galaxy A20 and a new cellspot. She noticed that when she got the cell spot, the phone keeps reverting back to the previous hour/time zone. As soon as she turns it back, it goes right back again. I was thinking that somehow the cell spot is giving her phone the wrong time zone. Anything we can do? Ticket opened with Tmobile, so we'll see what they say. In the meantime, wanted to see if you all have run into this issue.

  2. #2
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    Just curious, what is your concern about the time as it is displayed ?? Shouldn't effect usage of the device. No problem asking T-mobile to investigate the issue.
    Don't make me turn this car around.....

  3. #3
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    Quote Originally Posted by veriztd View Post
    Just curious, what is your concern about the time as it is displayed ?? Shouldn't effect usage of the device. No problem asking T-mobile to investigate the issue.
    Because text, email and calender enteries would be off.

  4. #4
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    Fair enough. I hope they get that ticket resolved ASAP. Have to wait for T-mobile to fix it. Wish I could suggest a solution, but I can't.

  5. #5
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    i get that sometimes. the cell spot are suppose to be GPS or e911, so when you register in t-mobile.com set the right city (go to profile, coverage devices). that should help with the correct e911 in case of an emergency and time zone.

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