Quote Originally Posted by ronbo613 View Post
On the S5; make sure the phone has backed up the data to Google. Check Backup and Restore. Then sign into Google on new phone.
I did not look at Backup and Restore on my friends S5, just looked in the Google account for sync settings. Will try that. My assumption is this phone has never backed anything up to Google in the 3 years it has been activated. Thanks!