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Thread: Help enabling VoLTE - Verizon/Samsung Galaxy S5

  1. #1
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    Help enabling VoLTE - Verizon/Samsung Galaxy S5

    I received a text message today "Due to network improvements in your area, you can now take advantage of enhanced calling features with turning on VoLTE . . ."

    But I haven't been successful in changing the Samsung Galaxy S5 settings. I do see "Activate Advanced Calling" but when I press that, it says "unable to activate" and to make sure I am using the latest "My Verizon Mobile" (not sure that is applicable to TracFone users?).

    I would greatly appreciate any help/guidance on this. TIA

  2. #2
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    If it's Verizon branded S5, you may not be able to get VoLTE. Some only have that on native Verizon service. That is why you got the message to use the "My Verizon" app, which is how customers can access their account to make changes. When did you activate the S5?

  3. #3
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    Plus I think the Verizon Galaxy S5 is an Advanced Calling 1.0 phone which needs a kinda special activation for VoLTE via a true Verizon account or a company that knows how to activate it. I could be wrong tho.

  4. #4
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    Yes, it's the Advanced Calling version that locks the phone. Some Galaxy S5s were upgraded to 2.0 and can get VoLTE on an MVNO. Friend of mine has one on Page Plus that auto-upgraded to VoLTE and VVM.

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