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Thread: Has anyone encountered network problems with Apple TV 4K?

  1. #1
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    Question Has anyone encountered network problems with Apple TV 4K?

    Specifically, has anyone encountered an issue with it not connecting to the internet via Ethernet, whether directly to the cable modem or while connected to a router? Since day one, it’s been connected to my router via Ethernet cable and Wi-Fi not even configured.

    A couple of days ago, I got an error message stating the TV was experiencing network problems. I checked to make sure the Ethernet cable was securely connected on both ends. I even swapped out the Ethernet cables and still couldn’t connect. Afterward, I configured the Wi-Fi settings and was able to connect without a problem. I am still unable to connect via Ethernet. Has anyone experienced this with their TV 4K?

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    have you tried checking for a software update ?? - https://support.apple.com/en-us/HT204400

  3. #3
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    Yes, I tried the new update.

  4. #4
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    No, but I will try it

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