try doing a chat - https://www.sprint.com/en/support/co...nity:contactus don't they add taxes & fees for additional lines ??
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Who can address Sprint billing issues other than customer service that everyone calls.
My parents are on a family plan with 3 lines and added two more lines. Should be $20 per additional line but they are being charged $60 & 40 for the additional lines. Even though their bill specifically states that lines 3-(up to)10 would cost $20 per line.
After one phone call they don’t seem to be able to fix it for some reason? Anyone have any ideas on how to have this addressed?
try doing a chat - https://www.sprint.com/en/support/co...nity:contactus don't they add taxes & fees for additional lines ??
Think we figured it out. They added the two new lines incorrectly. Now the wait is on to see if all is well.
In my experience, the chat reps are very good in resolving issues. I prefer that method vs. calling CS directly.
Don't make me turn this car around.....
After a little bit of fun at the beginning my bill has been holding steady. Very happy with Sprint so far. Once they put in Tri-Band LTE Data works good and that is what most smartphones need these days.
And the lower bill can’t be beat.
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