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Thread: Deceased prepaid subscriber, what should we do?

  1. #1
    Join Date
    Nov 2019
    Feedback Score

    Deceased prepaid subscriber, what should we do?


    My Father left us for a better world last week and we are currently looking into transferring everything that was in his name (hydro, phone, etc..) to my Mother.

    He had a prepaid phone which he kept on paying every x days to keep his previous balance which is now pretty high.

    If we transfer that account to my Mother, does she lose that previous balance?

    Please let me know...

    Have a nice day,


  2. #2
    Join Date
    Jul 2005
    United States
    Samsung Galaxy S23 Ultra
    Feedback Score
    As long as she is listed as a user on the account, no need to notify the prepaid carrier. I suggest she leaves it in his name, use the phone, and pay the same amount at the intervals he did. Sorry to hear of your loss.
    Just another day in paradise.....

  3. #3
    Join Date
    Feb 2009
    Feedback Score
    Sorry for your loss.

    As veriztd stated just leave it alone as long as you continue service. I suggest looking into leaving almost all services in Dads name as some companies especially cc companies will drastically reduce limits or cancel cards. IANAL so CYA.
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