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Thread: Mobile + home rewards error ??

  1. #1
    Join Date
    Jun 2009
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    757
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    Samsung N9
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    Mobile + home rewards error ??

    Any one have success adding this . Everytime I try to add it I get an oops error .

    "Oops, we ran into a problem
    Sorry, something went wrong while checking your eligibility for Mobile + Home Rewards. Come back later so you can continue with enrollment. "



    I tried calling vz rewards dept. And they were worthless sent me to tech coach...

    Thanks for any suggestions on how to add this discount

    Can this be added in retail store ?

    Sent from my SM-N960U using Tapatalk
    Last edited by dtv757; 11-27-2019 at 02:37 PM. Reason: Added exact error
    LTE its the network !

  2. #2
    Join Date
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    what plan do you have ?? see the FAQ's here - https://www.verizonwireless.com/supp...rizon-up-faqs/ did you try a different web browser.

  3. #3
    Join Date
    Jun 2009
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    757
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    Samsung N9
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    fUDP + Fios gig

    Tried multiple phones (apple , android)
    Tried via different ISPs (wifi, on/off LTE )

    Tried in the store

    Any other variables or suggestions ??

    Correction can only be setup via the app and have tried multiple devices on the account same error


    Also multiple are reporting this issue on reddit, I know not the best source but still shows I'm not the only one getting the error


    Sent from my SM-N960U using Tapatalk

  4. #4
    Join Date
    Jun 2009
    Location
    757
    Posts
    171
    Device(s)
    Samsung N9
    Carrier(s)
    VZW
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    Anyone ? I know I just posted but it's been 2 weeks of this error and 7 calls to cx care

    Anyone have any info on how to add beyond my vz app

    Sent from my SM-N960U using Tapatalk

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