Results 1 to 2 of 2

Thread: Prepaid-Charges althgouh Phone was Off

  1. #1
    Join Date
    Dec 2010
    Posts
    145
    Carrier(s)
    Koodo Mobile
    Feedback Score
    0

    Prepaid-Charges althgouh Phone was Off

    I have a grandfathered prepaid SIM where I pay $2 a day when I use it - but nothing when I do not use it.

    Sometime in October, T-Mobile started deducting $2 from my prepaid balance every day a call came in, although my SIM-Card was not even in a phone. For several days, I had one incoming call each (all spam calls or misdials), resulting in a $2 charge each time.

    T-Mobile did refund the charges, but I was told that this is how it works, and if I don't want to pay, I should have the voicemail disabled (which I immediately instructed them to do). However, these charges are new. I've had the account for years and only in October did they start charging although my SIM was not even in a phone.

    Beware!

  2. #2
    Join Date
    Jul 2011
    Posts
    629
    Feedback Score
    0
    Quote Originally Posted by dajs View Post
    I have a grandfathered prepaid SIM where I pay $2 a day when I use it - but nothing when I do not use it.

    Sometime in October, T-Mobile started deducting $2 from my prepaid balance every day a call came in, although my SIM-Card was not even in a phone. For several days, I had one incoming call each (all spam calls or misdials), resulting in a $2 charge each time.

    T-Mobile did refund the charges, but I was told that this is how it works, and if I don't want to pay, I should have the voicemail disabled (which I immediately instructed them to do). However, these charges are new. I've had the account for years and only in October did they start charging although my SIM was not even in a phone.

    Beware!
    Is there a way to disable voicemail on T-Mobile without calling them?
    Nowadays, too many spam calls and text...
    Always got big charges when I travelled international when calls fell in voicemail , each voicemail call charged as two international calls

    Sent from my LG-LS997 using Tapatalk

Similar Threads

  1. Replies: 5
    Last Post: 09-28-2012, 01:18 AM
  2. Get old text messages while phone was off?
    By icBigMike in forum Motorola
    Replies: 0
    Last Post: 09-08-2005, 11:04 AM
  3. Replies: 15
    Last Post: 11-26-2003, 11:41 PM
  4. Phone suddenly turns on while charging when phone is off - T39
    By shahyusri in forum Sony Ericsson FAQ
    Replies: 3
    Last Post: 10-18-2002, 12:55 PM
  5. Replies: 7
    Last Post: 08-06-2002, 01:31 AM

Tags for this Thread

Bookmarks