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Thread: H20 mms VoLTE

  1. #1
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    H20 mms VoLTE

    Looks like these features are working just have to update iOS


    Sent from my iPhone using HoFo

  2. #2
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    Quote Originally Posted by bebby View Post
    Looks like these features are working just have to update iOS


    Sent from my iPhone using HoFo
    Hey there! Team H2O here.

    This feature should be properly working from iPhone 6 till iPhone X. At the moment we are working on these features to be available on all iPhone devices (From iPhone XR till iPhone 11), please note that they are still being tested. Once it is fully ready and available to the customer, all compatible devices will be informed via text message.

    You can follow us on our Facebook or Twitter page where we will be posting all our updates.

    Regards,

    Carolina A.
    Team H2O
    1 (800) 643-4926
    [email protected]

  3. #3
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    Will this require monthly plans or will pay per use plans also get it?

    I just tested with my 6s, and am not seeing it.

    Thanks,
    Kevin
    iPhone 11 is my current primary phone. I have older model iPhones and Moto phones available on other lines. Trying to simplify to 2 prepaid lines, one on the Verizon network and a limited minute plan on ATT to improve coverage area. 12 month plans to help me fight the urge to switch. The good old days of contracts where you had to pay a hefty ETF to leave

  4. #4
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    Quote Originally Posted by h2owireless View Post
    Hey there! Team H2O here.

    This feature should be properly working from iPhone 6 till iPhone X. At the moment we are working on these features to be available on all iPhone devices (From iPhone XR till iPhone 11), please note that they are still being tested. Once it is fully ready and available to the customer, all compatible devices will be informed via text message.

    You can follow us on our Facebook or Twitter page where we will be posting all our updates.

    Regards,

    Carolina A.
    Team H2O
    1 (800) 643-4926
    [email protected]
    When are you going to offer VoLTE for Android phones?

  5. #5
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    Update

    Quote Originally Posted by h2owireless View Post
    Hey there! Team H2O here.

    This feature should be properly working from iPhone 6 till iPhone X. At the moment we are working on these features to be available on all iPhone devices (From iPhone XR till iPhone 11), please note that they are still being tested. Once it is fully ready and available to the customer, all compatible devices will be informed via text message.

    You can follow us on our Facebook or Twitter page where we will be posting all our updates.

    Regards,

    Carolina A.
    Team H2O
    1 (800) 643-4926
    [email protected]
    Hey there! Team H2O here.

    This carrier bundle will now include the latest iPhone models XS, XR and 11. This Means that these models will now include MMS, FaceTime, Group Messaging, Visual Voicemail and Hotspot.

    You can follow us on our Facebook or Twitter page where we will be posting all our updates.

    Regards,

    Carolina A.
    Team H2O
    1 (800) 643-4926
    [email protected]

  6. #6
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    With yesterday's carrier update, and the profile I downloaded today, it looks like MMS works on my iPhone 6s. That can be hard to test since I have another iPhone, and iMessage can be helpful and use another device to send if local and on wifi and it fails.

    Wi-Fi calling and VoLTE is working.

    I don't have the appropriate plan for hotspot, and I get a notice to call 611.

    For voice mail I still have to call in. No VVM. Maybe that is because I'm on PPU.

    I think I just spent $3 in testing out these upgrades the last couple days

  7. #7
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    I contacted customer support the other day. Apparently, at this time, only new accounts from the last 4 months have VVM,

  8. #8
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    Visual Voicemail

    Quote Originally Posted by kevink1 View Post
    I contacted customer support the other day. Apparently, at this time, only new accounts from the last 4 months have VVM,
    Hey there! Team H2O here.

    The Visual Voicemail feature it's available for any customer with a compatible device. Please send us your H2O number via Private Message to check your account and help you with the setup.

    You can also contact us on other platforms like Facebook, Twitter or Instagram @h2owireless.

    Regards,

    Carolina A.
    Team H2O
    1 (800) 643-4926
    [email protected]

  9. #9
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    This is to let others know that this was resolved.

    Servers as a reminder that when changes like this are made, there can be delays in getting updates done and properly disseminated too all the people involved. And I wonder what backend issue by ATT that seems to only allow this on the latest iOS (meaning the 6 wasn't compatible) when my brother in law somehow got VoLTE and Wi-Fi support on an iPhone 6 1 1/2 years ago on another company using ATT.

  10. #10
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    Quote Originally Posted by bebby View Post
    Looks like these features are working just have to update iOS


    Sent from my iPhone using HoFo
    Hey, there, Kevin.

    We are thrilled to know that you can enjoy all of the benefits we offer for iPhone users.💃

    Regards,

    Rose R.
    Team H2O
    1-800-643-4926

  11. #11
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    Hey there! Team H2O here.

    As of February 8th, we updated our systems; features such as VoLTE, Wi-Fi Calling, MMS, Visual Voicemail, Hotspot should be properly working on iPhones 6s and newer versions. Please make sure you have the latest IOS (13.3.1)version installed.

    Regards,

    Jen F.
    Team H2O
    1-800-643-4926

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