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Thread: no mms

  1. #1
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    no mms

    does anyone know why i can't send or receive pictures on my samsung s-9 + tracfone says its the phone. it's a verizon branded phone model #sm-g965u thanks. just keep getting the runaround. thanks

  2. #2
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    Just to start

    1) You can text- APN to 611611
    1a) If that comes back okay/setup

    2) You can text- Balance or Usage to 611611, to check your data bucket balance
    2a) if it's not zero mb in TF's system...
    (Our) Phone History At-a-Glance:
    '08-on Tracfone (Vz) using:
    1. '19- : Vzw on Moto E5 (with unl talk $30)
    2. '17-'19 : BYOP(Vzw) on UsC Moto E4 + LG Rebel 3
    3. '16-'17 : BYOP(Vzw) on HTC Desire 526
    4. '14-'16 : Huawei Glory H868C
    5. '12-'14 : LG800g
    6. '08-'12 : Motorola W376g
    '05-'08 Verizon & Sprint used: Moto Razr+LG Cosmos 2 & LG Optimus '05
    '03-'05 Alltel & Cingular
    '01 AT&T

  3. #3
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    Quote Originally Posted by sockeye66 View Post
    does anyone know why i can't send or receive pictures on my samsung s-9 + tracfone says its the phone.
    Do you have Data turned on?

    Can you access a web site with Data turned on?

  4. #4
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    Most likely an APN issue.

    Does mobile data work?

    Do you Have mobile data on when trying to send MMS?

  5. #5
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    thanks still doesn't work

  6. #6
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    Quote Originally Posted by sockeye66 View Post
    thanks still doesn't work
    Did the APN text return a status?

  7. #7
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    Quote Originally Posted by sockeye66 View Post
    thanks still doesn't work
    We need more details to help you. Tell us EXACTLY what happened when you tried to send an MMS? Did the phone seem to hang, showed a circulating arrow, say "Waiting for connection", etc? Post a screenshot if you can.

  8. #8
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    no mms

    been several days since i've been able to get on the site things seem to work did a reset and changed network mode it now works. thanks

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