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Thread: AT&T Corporate stores?

  1. #1
    Join Date
    Sep 2011
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    AT&T Corporate stores?

    Seems they removed the ability on the AT&T store finder to tell if a store is Corporate or Authorized Retailer. At one time you could tell if it had a "Shop this store" button, and also "Order online for fast and easy pickup within two hours". Authorized Retailers did not have an online purchase capability. Does not hold anymore, as my local store listing shows these things, but is marked on the store as being an Authorized Retailer.

    Concern is that these stores seem to not want to deal with anything but mobile phones and plans. I have the (U-verse) wired Internet service and they don't want to talk to me about my service. Just got some support phone numbers. When I first got this service 7 years ago the former Authorized Retailer set up everything, and was supportive.

    Any ideas?

  2. #2
    Join Date
    Jul 2005
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    Samsung Galaxy S9+
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    T-Mobile
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    You could try calling the store and asking "Corporate or Authorized".

    Another suggestion, is try an online chat with a CS rep to find out.
    Don't make me turn this car around.....

  3. #3
    Join Date
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    Kind of figured it might take some calling. Can also ask what services they do. The nearest other stores are 40 miles away. It's pathetic how lame the local Authorized Retailer is, but not unusual with these type stores from other carriers.

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