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Thread: Switching from Verizon to Firsnet..Is Firstnet as reliable?

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    Switching from Verizon to Firsnet..Is Firstnet as reliable?

    I'm planning to switch to Firstnet.. been a long time Verizon customer and been happy for the most part. I was wondering if anyone has recently switched and if they can share their experiences.

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    AT&T's network generally has higher peak but less consistent speeds than Verizon's due to the fact that AT&T invested more in spectrum vs. Verizon investing more in densification.

    As for coverage, I'm not sure how they compare now. Verizon had better coverage before FirstNet, so I suppose it's a question of whether FirstNet added enough square miles to AT&T's LTE coverage footprint that it now exceeds Verizon's.

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    Quote Originally Posted by mccr2016 View Post
    I'm planning to switch to Firstnet.. been a long time Verizon customer and been happy for the most part. I was wondering if anyone has recently switched and if they can share their experiences.
    firstnet is first priority for first responders, law enforcement & other public service agencies - https://www.firstnet.com/power-of-firstnet.html the coverage map - https://www.firstnet.com/coverage.html

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    Quote Originally Posted by mccr2016 View Post
    I'm planning to switch to Firstnet.. been a long time Verizon customer and been happy for the most part. I was wondering if anyone has recently switched and if they can share their experiences.
    The firstnet is a very slow network. The same tower with T-Mobile and att. The Firstnet's speed is lower than 20Mbps to compare with 180Mbps speed on T-Mobile

    Sent from my LG-LS997 using Tapatalk

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    It's backed but the goverment, so yes it going to be reliable. In my area AT&T's coverage is almost the same, Verizon having the edge in coverage in some areas. But Verizon being known the best in my area it gets slowed down a bit.

    If you want 50+ Mbps in one block and .5 the next T-Mobile is for you, and the first to go out when the power does. You get what you pay for on a budget carrier.

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    Quote Originally Posted by Maryland View Post
    It's backed but the goverment, so yes it going to be reliable. In my area AT&T's coverage is almost the same, Verizon having the edge in coverage in some areas. But Verizon being known the best in my area it gets slowed down a bit.

    If you want 50+ Mbps in one block and .5 the next T-Mobile is for you, and the first to go out when the power does. You get what you pay for on a budget carrier.
    Normally, you pay more for less

    Sent from my LG-LS997 using Tapatalk

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    I have FirstNet (personal/work), ATT (personal) and Verizon (work). So far, FirstNet has been surprisingly good compared to Verizon. There are certain spots in my work building where my FN phones would drop but Verizon has full strength -- it's only because the building's shielded and VZ was paid to install repeaters inside the building.

    If AT&T has coverage, FirstNet will definitely have coverage also. But FN has a tendency to function better than AT&T because it looks for Band 14 as primary. My AT&T phones usually look for Band 2 and 30.

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    I carry both AT&T (non FirstNet) and Verizon. AT&T by far hands down has a better data network when I travel around. Rarely, if ever do I have slow data on AT&T (I use A LOT of data, and transfer files for work)

    Verizon is always the first to crap out capacity wise (why they're having to spend so much becoming dense - they screwed the pooch on actual spectrum holdings).

    For instance today, I was somewhere verizon could not even load a webpage with almost "full" signal, but AT&T was pulling 80Mbps on my "muggle" non firstnet account.

    I say try it, and worst case scenario you do not like it and end up back at Verizon. BUT in my experience AT&T is the "premium" experience right now for the time being (until Verizon finally catches up again)
    T-Mobile: Magenta Amplified (airline employee plan)
    AT$T: $50 Unlimited Elite Prepaid promo (for more “rural” areas)

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    Hoping for people with personal experience to specifically Firsnet since you get priority access.. I’m just wondering if the band 14 has made it equal to Verizon in terms of reliability. Firsnet is offering 3 months free for healthcare which is quite enticing

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    As always it's location location location. . . .

    For instance Kaiser in Tyson's Corner and Arlington Hospital have DAS antennas inside. There is ZERO AT&T signal downstairs at Tysons Kaiser. Verizon is full strength.

    Around these parts Verizon wins INSIDE medical facilities because they always seem to have a better signal.

    As others have stated AT&T has less congestion issues but that doesn't do you any good without a usable signal.

    Sent from my Moto E (4) Plus using HoFo mobile app
    Last edited by Digital Rules; 04-18-2020 at 03:44 PM.

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    Quote Originally Posted by mccr2016 View Post
    Hoping for people with personal experience to specifically Firsnet since you get priority access.. I’m just wondering if the band 14 has made it equal to Verizon in terms of reliability. Firsnet is offering 3 months free for healthcare which is quite enticing
    If a consumer account works fine, so will FirstNet. ANYONE (including normie accounts) can use B14, FirstNet just gets a higher priority when the network is congested.

    I, as a consumer account am on Band 14 quite a bit and see 100-300Mbps on LTE quite often

    In fact, Band 14 "FirstNet" buildout is what enabled me to use AT&T as my primary carrier. Before B14 was rolled out, Verizon was a much superior option, but now AT&T has more low band spectrum with those supplemental downlink carriers the phones can CA with, causing such a network improvement that It's now better than Verizon for me.

    You will have a good experience.. just try it.

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    I'm a FirstNet customer here, in Phoenix, AZ.
    I switched from Verizon over a year ago.
    Generally, I'm content. The monthly rate is very acceptable on FirstNet.
    Coverage is generally OK. I travel a lot, both locally, nationally, and internationally. Verizon has better coverage. Period.
    As for speed, in Phoenix on FirstNet 5Ge (I have an old iPhone Xs, so no real 5G for me) can often be very very fast -- sometimes in excess of 300mbs -- crazy, right? But that's the exception. Most of the time, Verizon is faster.
    My work phone is on Verizon, so I test the two side by side.
    A typical speedtest might go like this (with both phones with full bars) FirstNet: 172mbs x 17mbs, Verizon: 209mbs x 42mbs.

    The main reason I left Verizon was they didn't have quality coverage in three spots in Central Phoenix -- driving into work, there were three spots I had zero working data -- I'd have music playing, and then, I wouldn't... I waited for them to fix it for years, and then left for FirstNet.
    They have since fixed those coverage holes, so I could go back, but I'd be paying more...

    Things you need to be aware of with FirstNet:
    Yes, you get "dedicated" customer care. Yes, they are nice and polite. But their entire management system (website the customers use, and the call centers use) is utter trash -- it's honestly, beyond industry worst.
    You can EXPECT that features will NOT work properly with FirstNet (things like Voicemail), and you can EXPECT that it will be more challenging to resolve those issues.
    Meanwhile, Verizon Customer care is much more competent & capable of resolving an issue.

    The website for FirstNet account management is... Well, it's just awful. It barely works. Honestly, I had to speak with customer care, and they were impressed I was even able to use the website at all -- customer care was like "oh yeah, you might be the first -- because it's always broken and no one can get it to work" -- it's that bad. It's like 16 layers of crapware systems layered on top of one another, some that say FirstNet, some that say AT&T, lots of jargon & terminology "Foundation Account Number aka FAN" mixed in, just for fun.

    Because it's a "seperate network" allegedly, there are some quirks you may encounter. Your traffic might be routed a bit funny -- i.e. you might be in Phoenix, but all your traffic routes through Dallas, stuff like that.
    This became a problem for me recently - AT&T/FirstNet was having an odd issue where Apple Maps wouldn't work - lots of users had this issue for over a month. You'd simply get an SSL error. Switching to Wifi, or tether to Verizon, and it worked fine. Not sure if it's resolved yet or not.


    What is FirstNet, really?
    At least in my opinion, FirstNet is just as corrupt government handout of money to AT&T. AT&T makes claims of the network being separate, reliable, etc... They are all smoke. The government just paid AT&T, gave them some spectrum, and said 'have fun' with little to no oversight.
    Band14 sounds like a good idea, but I don't think it's all it's we hoped for, and is seldom if ever used. And AT&T customers probably can use it too -- I just bet.
    All the being said, I'm a customer, and I enjoy the discounted rate plans.
    Some (old) articles worth reading - these kinda set the tone of why I think FirstNet is an elaborate government handout / corrupt scam / marketing ploy mainly:
    *Kennedy questions AT&T network after failure during Hurricane Ida
    *When government contracts become corporate welfare
    *Allegations Of Dysfunction Continue To Plague FirstNet, Our $47 Billion (And Growing) National Emergency Network
    *The $47 Billion Network That’s Already Obsolete



    FirstNet Coverage:
    Locally, it's mostly fine. When you get into the sticks, Verizon beats them most of the time.
    Locally, in a dense, highly visited shopping mall (Tempe Marketplace) I have ZERO service inside Noodles & Company -- I can look out Noodle's window and SEE the AT&T store, which is comical. This frustrates me greatly, but it's one of the few major issues I've had like this. There are lots of areas where service is slow, but works (i.e. less than 5mbs down). My phone can use Band14, but it never seems to (I rarely check though).

    International Travel:
    I've roamed in Mexico (have not done much international traveling as of late with COVID and all). AT&T has their own network in Mexico. It was slow, and not the most reliable. A buddy I was with had Verizon, and was roaming on some other network that seemed more reliable. Your mileage will vary.

    Voice Calls & Texting:
    I've not had any significant issues. It's been as good as Verizon.


    Summary:
    FirstNet has been solid enough for me.
    Verizon is a safe bet here (Phoenix, AZ) and where I travel.
    T-Mobile -- I do not have much recent personal experience, but from others I know, T-Mobile seems like it's fast, when it works. Not sure how reliable voice calls are, or how often there are issues. I wouldn't be surprised if T-Mobile would be the first carrier to have issues when there is a natural disaster / power issues, etc... I also doubt FirstNet/AT&T would be more reliable than Verizon under extreme weather -- I'd bet Verizon would stay up longer / get restored faster than Tmo or AT&T.
    Is FirstNet a good buy? Maybe. I think the pricing is good when you consider the perks (things like tethering, included 5G, etc).
    The biggest downside is, FirstNet is administered by a company (AT&T) that can barely tie their shoes -- running a telephone network is hard, and I'm not sure they are smart enough to pull it off most days.
    Last edited by dot4f; 10-15-2021 at 06:48 PM.

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