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Thread: RCS issues?

  1. #1
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    RCS issues?

    I have a note 4, when rcs rolled out, i turned it on and seemed to work fine for several weeks. Now i get "chat features unavailable for this device. Your device does not currently support this feature. "
    Rcs is supposed to work on android 5.0 and I'm on 6.0.1
    Any ideas?

  2. #2
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    I have seen with some Samsung phones, you need to install "Carrier services." If that is not the case, it could be something else, but would not know tho.

  3. #3
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    Is your messaging app provided by Samsung, or are you using Google Messages? Google Messages enabled RCS around the beginning of the year, even when carriers and phone manufacturers were dragging their feet about offering it.

    https://play.google.com/store/apps/d...aging&hl=en_US

  4. #4
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    Using messages, had installed carrier services months ago still nothing

  5. #5
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    Quote Originally Posted by B Bell View Post
    I have a note 4, when rcs rolled out, i turned it on and seemed to work fine for several weeks. Now i get "chat features unavailable for this device. Your device does not currently support this feature. "
    What carrier are you using? I have used it with Verizon to Verizon, but it did not work with T-Mobile to Verizon. There is still poor interoperability between carrier features on the MVNOs. HD Voice is another example.

  6. #6
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    Using Page Plus which is a Verizon mvno.

  7. #7
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    Quote Originally Posted by B Bell View Post
    Using Page Plus which is a Verizon mvno.
    What does it show in Google Messages for Settings > Chat features > Status? I forget what it shows if not Connected. Seem to remember you could manually request connection, and it would show a spinning arrow in the attempt.

  8. #8
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    "chat features unavailable for this device. Your device does not currently support this feature. "

  9. #9
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    I have seen other people have this at times. You might need to uninstall Carrier Services or remove its data, and clear the cache of Messages.

    Then again, those are normally the steps that I have used for lots of other people's phones.

  10. #10
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    Yes i have tried that multiple times

  11. #11
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    I know this is a long shot. You might need to look or ask on Reddit: https://www.reddit.com/r/UniversalProfile/. There is more people over there, and might know what could be wrong.

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